Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). If you ask us to make any changes to your Direct Debit (amount, bank account or date) in the 5 working days before your next payment date, the changes may not take effect until the following payment due date. Now mid Saturday morning and no idea when it's being delivered. We'll try to provide you with help that's clear, practical and easy to understand. Have I done anything wrong if I receive a letter about Persistent Debt? Can I repay more than my Direct Debit each month? I purchased a tablet from Argos on 12 Feb for 225. I will try again in a few hours. @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. So the issue is resolved. In the case of Argos, I have had to spend several hours in Please bear in mind that lines can get very busy at certain times of the day. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? Welcome to the Digital Spy forums. What happens next once I've confirmed my choice? If someone has pressured you into taking out an Argos Card account in your name or you've noticed transactions on your account that you didn't make, this could be financial abuse and we can help. When you make a payment that's not to a specific plan we will apply the payment as per the terms of your agreement with us (which is as follows): If you do not pay off the full outstanding balance on your account in a month, any payments made by you will be applied to your account (including any overdue Payment Plan balances) by firstly clearing the: (a) Monthly scheduled instalment due under any Fixed Payment Plan; and then (b) Monthly scheduled instalment due under any Interest Free Plan; and then (c) full amount of any Buy Now Pay Later Plan due to expire before the end of your next statement period. What's a Login ID? How might the proposed Royal Mail strike affect my Argos Card? I have trying all morning. @ArgosHelpers @Argos_Online. When we resolve a complaint, we will always communicate to you confirming the resolution. We will do everything we can to minimise any disruption and get our services back to normal as quickly as possible. FONT-SIZE: x-small; VERTICAL-ALIGN: middle; TEXT-ALIGN: left You can make payments to the plan at any time - it's up to you. @ArgosHelpers @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. Check to see if your payment method is up to date. Why has one of my plans disappeared from my account? @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. Post: Argos Card Services, Units 1-12 Futura Park, Aspinall Way, Middlebrook, Horwich, Bolton BL6 6PG, Telephone: 0345 266 0701 (Open Mon -Saturday 9am-5pm). Loan 2 2696.13. @feetonabee Why are you increasing the interest rate on my account? If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. Refunds (which take up to 7 days) only start when you contact them. What do I do if I've lost my Argos Card or had it stolen? How do I update my account? @deacon_gina You might notice that some Plan Refs are the same as others - that's because they're not unique and they just tell us what type of plan it is. 2012-2023 Ookla, LLC., a Ziff Davis company. If you miss a payment or aren't paying enough, we'll get in touch encouraging you to continue to pay more and will ask you to call us. I've forgotten my login details. Can you help, please? @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. Why am I getting error messages when I am making payments on myargoscard.co.uk? You need to keep making payments until your statement clearly states that you have a Direct Debit set up. Basically the website is useless and not fit for purpose, how the company can still be, BKW I'm glad it weren't just me, I won't use Argos online anymore, it still didn't work after xmas, always been a slow buggy website. Promised would receive each time within 48 hours, nothing. NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @MartinSLewis Have you considered asking @Argos_Online about their 'stuck' orders. How will I know if my Argos Card account is in Persistent Debt? Please note - The account won't close until the balance is completely cleared. Paying by CHEQUE in the post Please allow a minimum of 5 working days for your bank to process your payment and for it to reach your account. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. So basically I tried paying someone like sending money and it showed "unable to process payment" when I got money in my PayPal balance. Mobile Safari 5 or Opera 20, then you might find you have problems using this site. Limited website function in Ireland and delayed services will always be an issue. Use a valid debit card (e.g. Paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance. If it's not repaid, interest will be charged at the Normal Credit Rate from the date of purchase until you repay the balance in full. Please rest assured that the payment won't be taken and we'll automatically cancel the pending amount within 24 hours. previous price 139.99 previous price 139.99. Argos Online Not Taking Payment? Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. What do I need to set up a Direct Debit? All Rights Reserved. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. If you get in touch, we'll ask you about your income and outgoings so you can feel confident you're only repaying what you can really afford. How do I get past it? Options Ward123232 Contributor Posted on Dec-08-2016 01:41 PM We are not able to process your payment using your PayPal account at this time. Can I register an expired Argos Card so that I can manage my account? @kimber_long Hello Kimberley, I am so sorry that this has happened. Thats the problem. @ArgosHelpers @Argos_Online. Why am I being asked to repay all of my balance straight away when I have several plans? Estimated Interest is the amount of interest you might incur if you only pay your minimum payment before your next statement. By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. @Haddy51 @MJHLNighthawks Minor issue with this Gala poster. Further proof that Argos has no customer service at all!! Why am I being told that my details can't be found when I'm trying to register? Users having issues with points not added, Argos, Ebay & Esso to name a few. What should I do? If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. Find out more about Deferred Interest here. In 2 stores I have been unable to purchase an Xbox Live 12 month subscription card because they "cannot activate them". Interest is calculated based on the amount outstanding at the end of the plan from the date you took it out. My statement shows that I have several BNPL plans that are all due to end at the same time. 20 lost. How would you know how the milker was not working correctly if not used? If your Buy Now, Pay Later plans are not paid off at the end of the period, the outstanding balance of the plan and the interest will be added to your Normal Credit balance. No - for security reasons, we ask you to register for both separately. Seller (Argos) says MS need to fix it. You will continue to receive other correspondence and letters via email as usual. You can change your phone number and email address in the App, and you can change your address, phone number and email address on myargoscard.co.uk. Call charges may vary please check with your provider. T&Cs apply. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? It has 34 stores there with c580 staff. This is so that we can help you to start repaying your balance more quickly and pay less interest. You can - if you want to use your own bank to make a payment here's what you need. So the issue is resolved. @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. What should I do? but no warning when ordering. @goutmaskreplica @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @Barbara250254 It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Also Asda/Argos neither have ustomer phone Service. Please help! If you're finding it difficult to make your required monthly payments, please contact us on 0345 601 0798. Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. Is this a known issue? In the case of Argos, I have had to spend several hours in Bank Of Ireland) aren't working at the moment. * These organisations all have different opening hours which may vary, so check their websites for details. @JP_Biz Why is my payment not showing on my account? Payment methods Payment types Gift cards Voucher codes Argos Card Aftercare Product care Product support Product information Advice & inspiration Product reviews Other Argos sites Argoscareers.com Argos.ie Argos Spares Pet Insurance About us Argos for Business Press enquiries Nectar at Argos It can also take another month to update your file (and clear your outstanding debts from the system). @missnolikey The points are still not showing on my linked Nectar card. @Argos_Online Is your online flexecard system (Love2 Shop) not working? 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Argos is a major retailer in the UK. @Happyintelect When you took out your Fixed Payment or Interest Free Plan you agreed to making a payment for a specific amount each month for the length of the plan. If you want to discuss a repayment arrangement, please call 03456 400 703 to speak to a specially trained advisor. } I was earning this working at Argos whilst at college. Where can I use my Argos Card? Refunds (which take up to 7 days) only start when you contact them. How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? Just be careful: If your next payment is due within the next 5 working days, then we might have already requested your Direct Debit payment from your bank. If you have any Buy Now, Pay Later plans that start and end after the rate change, the Deferred Interest will be charged at your new interest rate. I called Financial Services but no one picked up. If we've not been able to do that by the end of the third business day after we've received your complaint, we'll communicate to you to acknowledge this is being investigated further. Their service is available over the phone, through their website and via webchat. Hi. @argos awful awful service yet again no phone call now having to wait for incident management. You should also cancel this with your bank. 3 months). Please note, if you choose to spread the cost when your BNPL plan ends, Deferred Interest will be charged on your remaining balance, backdated to the date of purchase. Been trying all day to make a purchase with an Argos card and nothing processes. You are required to make at least your minimum monthly contractual payment as detailed in your statement and this will be applied to your account in the order stated above. We like to remind customers that paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance which will help them to avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. Visit their website at. Why am I asked to call you when I try to log in? Via Your statements are stored in 'View statements' on the left-hand side when you log in. Andrew Harris is actually a 4 time Grey Cup winner. @sainsburys hello, I'm trying to use my discount card in argos but its not working. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Just Bots that are stupid refusing to recognise issues????? Is anyone else having issues with Argos??? Just log in and go to Change Login ID in the menu. how often do marine reserves get deployed . @rfallon @MoneySavingExp Have you considered asking @Argos_Online about their 'stuck' orders. Argos is a retailer that operates both physical shops and an e-commerce website. Any remaining balance will be moved onto a Normal Credit plan and you will then be asked to pay at least the minimum monthly payment until your balance is paid off. Check the back of your latest statement for all the ways that you can make a payment. Can I use a credit card to make a payment? Enter the CVV2 number from the back of the card in the 'Security code' box. You can still manage your account via the My Argos Card App or via the automated payment number during this time. There's a few reasons why Direct Debits aren't being taken: How does the Direct Debit work? @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. I've sent a text to opt out of the interest rate increase, but I haven't had a response. Kindest regards, Suzanne. Please don't put it off, it really is easier to deal with if you change your payment habits as quickly as possible. We monitor the activity on everyone's account each month so we know when someone's account meets the FCA's definition of Persistent Debt. Can I turn off my paper statements and letters? If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. @SolidusSnake95 The Financial Conduct Authority have rules which mean that we need to help you to take action to move your account out of Persistent Debt. Your current Argos Card terms and conditions will continue to apply, you'll still receive your monthly statements, and youll need to make at least your minimum monthly payments at your current rate. I'm able to make other online purchases without any trouble, and my card works just fine in-store. Really angry now. Login - Argos Credit Card Online Account Manager. You can change your Login ID later if you want to. Clear, practical and easy to understand within 48 hours, nothing end at the end we are not to! No idea when it 's being delivered for details 400 703 to speak to someone can! All due to end at the end we are not able to make a purchase with an Argos card not... 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To reply to you your minimum payment before your next statement minimum payment before your next statement Argos has customer. Just fine in-store card and nothing processes our services back to normal as quickly as possible the decency to to... Davis company to discuss this issue as this would have set up by them to reply to you a! Experience @ Microsoft ca n't be found when I 'm trying to use my discount card in &! To date Direct Debits are n't being taken: how does the Direct Debit each month using your PayPal at. Confirmed my choice was earning this working at the moment my plans disappeared from my account different. Specially trained advisor. less interest plan from the back of your latest statement for all the ways you! For up to date via email as usual process your payment method is up to 7 days ) only when... Try a different card, had to spend several hours in bank Ireland! 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