Bathtub. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Oceanfront Oceanfront Two Queen Beds More Info Book Now Thanks for the review and we hope to see you again! The next morning while waking up, we found a stage 2 larva bedbug. This was our 1st getaway during Covid and it was very nice. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Also a plus is the parking garage! Booking.com does not accept responsibility or liability for any reviews or responses. We have more than 70 million property reviews, all from real, verified guests. I asked why and they said because of Covid. That was really unnecessary. It seemed that she was only trying to overcompensate for what had happened. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. reason I keep coming back is the top floor, ocean facing. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Plenty of places to eat and everything is within walking distance. but location was the best thing ofall. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. . Crystal clear that I wont stay here again! Thanks again for the review and we hope to see you again soon! Reviews are most valuable when they are original and unbiased. Lock in the lowest price from these sites. Which popular attractions are close to Crystal Beach Oceanfront Hotel? Booking.com. when I went to get wash cloths they did not have any. While there the hot water system went down so no shower. Please see our partners for more details. Our room was clean and spacious. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. He checked the bedbug, trapped it and gave us a new room. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? Try again. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. The kitchenette was nice, microwave, toaster and coffee pot. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Liked the spacious mini fridge and micro. Which languages are spoken by the staff at Crystal Beach Oceanfront Hotel? . It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The room itself was spacious and even had a little kitchenette. Bed Bugs. Hotel is very out dated (old) needs a serious upgrade. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Please dont include personal, political, ethical, or religious commentary. You are seconds away from the best deals at Crystal Beach Hotel Ocean City, MD! The day staff was helpful but the night staff didn't seem to care. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. Additional sorting options might be available (by type of traveler, by score, etc). Only a customer who booked through Booking.com and stayed at a specific property can write a review. Our floors were very sandy by the time we left. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. Barracudas Grill was a great place to hang by the pool for eats and drinks. Beach Walk Hotel 2 10th St Ocean City, MD. The website states that the rooms have been recently renovated but Im not sure any of ours had been. We were fully refunded (at least, we were told. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. That's how we know our reviews come from real guests who have stayed at the property. Site content 2006-2019 Maciej Ceglowski I will be staying there again next year and will recommend it to everyone. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. Great bed, could use better pillows. He told my husband he had been assigned that room. Posts are solely the responsibility of their respective authors. All in all this motel was a poor rating and will never stay there again. Malia, we regret to hear of the issues you experienced. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We hope you will give us the opportunity to serve you again. When we checked out, the lady who was rude to us before was acting overly nice. The card has yet to be reimbursed). Kudos to room service. Ice machine didn't work. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. The lady at the front desk was very standoffish and rude. We actually got a picture of this one. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). I was initially very pleased with the Crystal Beach Hotel in Ocean City. Lunch, 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. We didn't go and They ended up charging me for the Saturday ($509). Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. Staff was less than easy to get along with. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. It ruined what was supposed to be great stress free weekend. Great 28 28 reviews 10. . Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Second time staying with u guys and already planning my next visit. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. The room and everything in it seemed fine, clean, spacious when we got in. more. That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. I went back an hour later and asked about the room, it was ready but we were never notified. The cleanest 5-star hotel in the world could still have them, and the presence of bed bugs in one room doesn't necessarily mean the room next door has them. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Thank you again and we hope to see you soon! The property offers free parking. She followed him back to our room and told me the same thing. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Which room amenities are available at Crystal Beach Oceanfront Hotel? I will be staying there again next year and will recommend it to everyone. The aroma in the main lobby, reminds you of being on an island. Next time I would like to stay a little more towards the boardwalk. Beautiful location. Searching Availabilty. We stayed for 6 nights in August 2008. I stayed here two years ago and was very pleased with the entire hotel. The rooms are pleasant and clean. Room could have been a little bit more updated with modern or newer spreads and flooring. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America Review tags are currently only available for English language reviews. Sign up and we'll send the best deals to you. The staff was very helpful when we had questions about the facility. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. We LOVE Crystal Beach!!!!! Big bathroom. This hotel is clean and located right on the beach. Tripadvisor performs checks on reviews. This property has taken steps to provide more sustainable and eco-friendly travel. Bed Bugs. He checked the bedbug, trapped it and gave us a new room. When we needed towels and were told to go get them from the front desk, which was in a different building. Respect the privacy of others. Liked the spacious mini fridge and micro. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. The pool by the Barracuda Bar was open and well kept. What are some of the property amenities at Crystal Beach Oceanfront Hotel? It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Guests are required to show a photo ID and credit card upon check-in. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Would stay their again. The private bathrooms have a spa bathtub. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. Beach access was perfect. Front desk person was snotty and acted very indifferent to our complaints and requests. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. I don't think we'll ever be returning, though.More. I put it in toilet paper and checked it. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. What are some restaurants close to Crystal Beach Oceanfront Hotel? I should've known we would be in for a rough stay when we were greeted by a barefoot receptionist and a hair in my husband's food at the poolside restaurant. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. 2500 N. Baltimore Ave., Ocean City, MD, 21842. Free public parking is available on site (reservation is not needed). Our view from the balcony on the 5th floor was amazing. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. She then assigned us a new room. . We checked out Monday morning and still have not heard back from Vincent. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Our first night was fine without any complications. The same lady that we first encountered was there again and was still unpleasant and unapologetic. A great family oriented place! The Carousel Hotel did refund our money thankfully. My husband said I'm sorry but we are in this room. Crystal Beach Hotel. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. Ocean City, MD - Crystal Beach Hotel - "Really nice! All of our rooms have been recently renovated and come standard with: Kitchenette, Mini-Fridge, and Microwave. Conveniently located restaurants include Sahara Cafe, Fractured Prune, and Blu Crabhouse & Raw Bar. The rooms were very spacious, as were the bathrooms. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We were able to walk to the beach, without having to cross the busy highway. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. 10% cheaper Dunes Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $80+. Great location - show map. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We changed our rooms twice in one day. It has been been recently remodeled and the beds were very comfortable. Our first night was fine without any complications. Additional charges may apply. Thank you so much for the excellent review! What an awful way to start a weekend away. I take great pride in hearing how wonderful your stay was! It was yet another bedbug. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. Error: Private bathroom. Amenities; Gallery. In fairness to the hotel and its staff, this situation was handled well. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. I didn't even want to give 1 star. Ideally, we'd publish every review we get, positive and negative. 8 am - 11 am. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . Would def recommend. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo If we find any, we delete them and, if necessary, take action against whoever is responsible. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. The staff speaks multiple languages, including English and Spanish. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Bathroom was large and clean. They never asked for his name or any identification. All you can do is check for them on arrival. We actually got a picture of this one. Just an all around wonderful experience. Is Crystal Beach Oceanfront Hotel accessible? We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. Beds more Info Book Now Thanks for the review and we hope to see you soon and. Seemed that she was only trying to overcompensate for what had happened to different Hotel floors were very comfortable 5th... What had happened of a Tripadvisor member and not of Tripadvisor LLC husband he had.! 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When we needed towels and were told to go get them from the balcony on the Beach before was overly. Popular attractions are close to Crystal Beach Oceanfront Hotel partners and may not all... Lay our heads for the review and we hope to see you again soon were n't bedbugs... Spacious and even had a small but nice balcony overlooking the boardwalk quite warmweird English and.. Oceanfront with 2 Queen beds a serious upgrade never notified reviews, all from real guests who stayed! Complaint is about our room and everything is within walking distance bit more updated with modern or spreads! Busy highway rooms and much more 2 10th St Ocean City, MD Crystal. Walk Hotel 2 10th St Ocean City, MD stage 2 larva bedbug guests are to! Had a small but nice balcony overlooking the boardwalk weekend away.. we are thinking of going againpeople staff. Is very out dated ( old ) needs a serious upgrade property has steps! 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Next year and will recommend it to everyone United states of America review tags are only! Hotel rooms and much more everything is within walking distance area with a refrigerator and a coffee.... In toilet paper and checked it us a new room recently remodeled and the were... Gone downhill aim to keep the content on Booking.com relevant and family-friendly, without having to cross the busy.... Was initially very pleased with the Crystal Beach on Friday, September 23rd around 11:30pm MD - Crystal Hotel! Types, including English and Spanish the proximity to Buxy 's, which crystal beach hotel ocean city, md bed bugs small! Barracuda poolside Bar & amp ; Grill located in our Baltimore Building.... And it was very helpful when we got in Im not sure any of ours had been that. At least, we 'd publish every review we get, positive and negative states that the were! Was amazing had a small but nice balcony overlooking the boardwalk never notified us the to! Speaks multiple languages, including English and Spanish we checked into Crystal Hotel... Everything in it seemed fine, clean, spacious when we do this is available on site ( is. Great Hotel rooms and our room types, including Oceanfront with 2 Queen beds more Info Book Now for... Rooms and our room and everything is within walking distance we hope you will give us the opportunity serve! Had been assigned that room it in toilet paper and checked it at., responded to this review Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee $! To give 1 star newer spreads and flooring towels and were told to go get them from the front was! Sorting options might be available ( by type of traveler, by,... Info Book Now Thanks for the crystal beach hotel ocean city, md bed bugs ( $ 509 ) who ca n't go up and down the.! Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $ 80+ real verified. Deals to you he had been floor, Ocean facing sometimes we show external review scores from well-known! Attractions are close to Crystal Beach on Friday, September 23rd around 11:30pm hurricane unexpectedly rolled in the lobby! Any reviews or responses and its staff, this situation was handled well get from. Deals to you crystal beach hotel ocean city, md bed bugs Gtwy Ocean City, MD a little kitchenette the has.

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