To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. Having the same problem. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. Try to reset your password by clicking on the Login page, then on "Forgot password?". Support is also available on your mobile device through the Samsung Members App. Head here. Qwest TV and Vivaldi Channels Removed. Are you saying I have to cancel my subscription, then delete the channel, then add the channel, and resubscribe again? Unplug your Apple TV as well as the television and power source it is connected to. First, make sure your Internet connection is up and running. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. Choose the " Users & Accounts " option. If you're having any internet connection issues, then move onto troubleshooting your home network router. Doing this fixes the issue often. Here's how to get Discovery Plus working correctly again. I did not cancel it. Method 3: Clear Cache Data. "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. If your app is up to date and the problem persists after clearing your local cache, you may need to delete and reinstall the app. With the HBO Max-Discovery+ merger, the Discovery+ help desk is a great resource for many streaming subscribers. A total of 70 votes cast and 25 users reviewed the website. Step 4: Confirm your choice. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. It's helpful to know where the problem lies. If discoveryplus.com is down for us too there is nothing you can do except waiting. Disable video enhancer and vibrant color effect. This app may share these data types with third parties. I do NOT know what to do next. Explanation of subscription charges. If youre trying to stream over Wi-Fi or a mobile internet connection, switch to a wired connection if at all possible. Users on Play Store were found complaining about the app not getting synced with the Samsung Health app for more than 4 weeks now. Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Frequently, apps experience malfunctions or crashes due to an accumulation of cache files. Not sure what to do now. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Check for updates. EVs have been around a long time but are quickly gaining speed in the automotive industry. Update your app or browser. Qwest TV and Vivaldi Channels Removed. Power back on your device by pressing the sleep/wake button. Its pretty annoying :(. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. If you're using the app you can go ahead and close the app and relaunch it. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. Rating 4.9/5. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. Enter the six-digit code displayed on your TV screen. The app reportedly kicks out everyone whos trying to sign in to the app. My discovery account is not billed from the roku account, so thas why I did not cancel it, just remove it and then reinstall. Manufacturer support & warranty resources. There's something for everyone! If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. Thus, we suggest restarting your Discovery Plus on the Apple TV app to address any issues. TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal. There are numerous ways to confirm if the Discovery Plus servers are operational, and it's worth double-checking before troubleshooting any further than this. As a subscriber, you may encounter issues with the Discovery+ app on your TV, desktop, or mobile device. Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. Forgot User ID / Forgot Password. Close Discovery+ on your device or web browser. Check a third-party status checker website, such as Is It Down Right Now? First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. If you're seeing an error that indicates there's no Internet connection, you won't be able to load Discovery Plus at all. I work the problem directly with discovery+ help by putting a ticket report of the problem and submitting photos of the message. Get the Latest Tech News Delivered Every Day. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? I need Roku's help, PLEASE. Clear the cache. If your device doesnt support closing apps, then shutting it off and unplugging it is usually the closest youll get. JavaScript is required. Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. If a specific step doesnt apply to your device, skip it and continue troubleshooting with the next tip. I spent the next 10 days trying to get ahold of Discovery Plus Customer Support, to ask them to cancel the subscription, since there is no way to unsubscribe online.They finally responded, saying I would have to unsubscribe using my Roku, since that is how I signed up. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and exclusive originals. Advertisement. If youre using the web player, you can instead clear the browser cache of the web browser youre using. Not to mention, his altruistic endeavours related to social work. Start by closing the Discovery Plus app or the browser window. That problem may be too new to have been reported on social media yet. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. How do I cancel a Discovery Plus subscription? Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. Is the network blocking Disney Plus. If you are using a web browser, Android device, Fire TV stick, or Roku, clear the device's data and cache. If you think the issue lies with your connection speed, try rebooting your router. If youre using the Discovery Plus app and your device supports it, try clearing the app cache. If you're watching via your browser, try clearing your cache or using a different web browser. Discoveryplus.com has been rated 2.1 out of 5 points. Discovery Plus competes with other top streaming media service subscriptions such as Peacock TV, Philo and Sling TV. On a web browser, go to Account > Cancel > Cancel Subscription. Navigate to discoveryplus.com on your computer. Redeeming a discovery+ gift card, voucher or promo code. With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more Restarting Here's how you can do this: First, try to reload the page in your browser. Check your internet connection. Contact customer services. If you do not see an email from discovery+ in your inbox, please check your spam and junk folders. Can't access Discovery Plus? Edit: After going back and forth with support, I would have to cancel sub and resub to fix. Use the instructions below to cancel your Discovery Plus subscription if you signed up using Apple TV: Open the Settings menu of your Apple TV. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. If none of these steps have worked, it's time to call your ISP for help. Removed the Discovery+ channel from my Roku. In both instances, refer to the resolution procedure described in the sections above. The problem here is that these issues are directly related to your Internet connection speed. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Hopefully, the Discovery Plus app is now working properly for you. Watch offline with Downloads now available on Android devices. Go restart your router by unplugging it and plugging it back in again after a minute or two. Make sure you don't have a VPN working as your Internet connection speed may be considerably lower because of it. Once that's done, go and launch the Discovery Plus app again, or reload the browser page. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. Installed it a couple of times. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Remember User ID. These sites make it their business to track online services and frequently share information before the service does. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. Learn how to easily fix the most common Discovery+ issues and get back to streaming in no time. As per reports . Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. Troubleshoot When Discovery Plus Keeps Freezing, How to Reboot an Android Smartphone or Tablet, How to Fix It When Discovery Plus Is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Surface Pro Not Connecting to Wi-Fi, How to Fix It When Snapchat Is Not Working on an iPhone. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. discovery+ The Browns share an intimate look at their unconventional family. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. If the issue remains unresolved, I'd recommend reaching out to Discovery+directly to report the issue and request additional support. If you receive this message on your Android device, it is most likely an issue with the vibrant color effect or video enhancer settings. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. Password does not meet security standards. I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. But the app has gone wonky recently. Please. But the problem is since it is based on a TV subscription then you must have login credentials. Readers like you help support MUO. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Billing and Account Management. The blue bar displays the response time, which is better when smaller. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. If youre using the web player, check for any available operating system updates. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. Check your internet connection. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. How long does it take to fix bugs. Tried any way possible to resolve, still nothing. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . Multiple or unauthorized account charges. 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