AirNMore is a breath of fresh air. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. Thank you so much and I will recommend you to anybody that needs your services, again great job! heat setting). Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. 888.281.9031 He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. To ensure you get the best. Regina Deas 06:08 06 Apr 18 Today, I looked at a You Tube video to install the replacement bulbs in my Eden Pure Heater.. Strasbourg Grand Rue, Strasbourg: See 373 unbiased reviews of PUR etc. But I got that heater working, I am warm, and Paul helped me. Utmost professionalism and truly great customer service. Great guy and a super family run business to deal with ! I called AirNmore spoke to Paul and he was very happy to help me with my problem. Excellent e-mail communication and follow-up throughout. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); EdenPURE Part - PC Control Board Front Control Panel Cover 2. It worked fine the last time we used it 3 yrs ago. Three Year Limited Warranty EdenPURE. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. After getting it back together it would run and stop after 6 minutes . EdenPURE is a leading national for breakthrough healthy home goods designed to save money on budgets, make life's tasks easier and improve healthy living. Is there another solution? This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . Excellent e-mail communication and follow-up throughout. He gave me tips to try before trying to sell me any parts. Dimensions: 12" X 9 3/4" X 1/32", EdenPURE HEPA Filter Oh and he threw some snow in the box just to be funny.lollll.jk. I called AirNmore spoke to Paul and he was very happy to help me with my problem. Chad M 21:39 11 Jan 22 Paul has helped me out with 2 different heaters. Lynn Bauer 22:23 16 Dec 20 Great customer service. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. He always gets right back to you and is very knowledgeable. Best service I've seen in years. After getting it back together it would run and stop after 6 minutes . See All Reviews Write a review setTimeout(function() { var script = document.createElement('script'); script.async = true; script.src = '?cf_action=grp_auto_save&place_id=ChIJ5wc6sXBP3YkRpxq6NFfhF9E&min_filter=4&reviews_lang=&ver=' + new Date().getTime(); var firstScript = document.getElementsByTagName('script')[0]; firstScript.parentNode.insertBefore(script, firstScript);}, 2000); The parts also arrived quickly. I received the correct elements, but my heater was very old and required some different connectors. When does that EVER happen? Paul answered all my questions and more. Your heater is a new one but it was stored for 10 years. heat setting). I picked Paul's contact details from internet. Jeff Doerner 21:12 11 Dec 21 I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Thanks. When does that EVER happen? I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). Remove the filter from the back of the GEN4. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. On installing new bulbs my Eden Pure USA1000 was not blowing hot air. I called because I thought I needed a replacement part. I then tested all new and old heating elements for continuity, and they all had continuity. Electricity drives a powerful quartz infrared lamp. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. Contacted Paul to assist me with the process. EdenPURE Heaters Quartz Infrared . To fix your Edenpure heater wont turn on issue, first, make sure the front power switch is set to the on position. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. I'm very thankful and highly recommend AirNmore. Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. All the lights come on when we turned the switch on and then it beeps 3 times. EdenPure heaters can reduce your heating bills dramatically during the cold seasons and add local warmth to a room. Step 1 If you experience your Edenpure heater is producing no heat, limited heat, or the fan not heating at all, be sure that the following factors are creating troubles: If your Edenpure heater goes through all of the above problems, you should follow easy solving ways below: Edenpure heater overheating is another aspect of the temperature issue. I opted to buy a new unit. On top of that he was a gentleman not too many left in the business world. An example of this can be found at the bottom of this page. Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. Usually, after running for a short time, the heater will stop working once you dial the heaters power switch to the Off position. Next, make sure the master power switch/button is set to the ON position. Highly recommended. You need to reset it whenever your Edenpure heater shuts off automatically or starts beeping. Pure Energy LLC 8100 A Main Street Garrettsville, OH 44231; 330-527-9057; . ann simmons 23:05 21 Nov 19 I made two calls to them. EdenPURE 6 Air Purifier Model A4647 He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. I emailed Paul and he emailed back quickly and asked me to give him a call. Here at our EdenPURE Parts home page you will find factory parts for your EdenPURE, SunTwin, O3 PURE and other Products. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. Well I was certainly wrongI talked to the owner! Paul is very knowledgeable and made sure I had the right part I needed. Would recommend to anyone. Stand the unit upright in case of a tripped unit. I received them that Friday afternoon . I will always come back. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . The EdenPure heaters are rigged with a very good-grade thermal fuse. We don't need no stinking snow. Well, as the thermostat setting is high, to solve the issue, clean the dirty filter to operate the heater perfectly. Email Support800-707-8725. Visually inspect the heating elements connection and replace the bad heating elements. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. I have the Gen4 and even after leaving for 30min or even a day to reset the unit it still runs for about 1-2min then shuts off with 3 beeps. my eden pure gen 4 was new in box and stored for 10 yrs. If you have any questions, please call us at800-707-8725. Very frustrating. I opted to buy a new unit. Well I was certainly wrongI talked to the owner! Thank you very much Paul for all of your assistance. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. Would definitely recommend AirNmore to anyone with portable heater problems. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. He gave me tips to try before trying to sell me any parts. 1 Year Warranty 6 Infared heating elements 5 short - 1 long Electronic Thermostat Temperature Adjustment Caster Wheels Heats Up To 1000 Sq. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. I was trying to find a replacement heater for my 85 year old mom. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Thanks so very much! The heater will not operate if the temperature in the room is too high. Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. (only control panel cover. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. McIntosh, MN 56556. Mar 16 - Mar 17. I desperately needed to fix my EdenPure Gen 4 heater. If you see your heater is overheating, you should check the following factors responsible for it: Even if your Edenpure heater is off, the shorted wires in your heater cause the heating element to get power. Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. I will tell everyone about this company! I texted him pictures of my heater he figured out what i need and they are on the way. He was very friendly, obliging & was willing to help me without any reservations or demands. I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Yes. Thanks. It is a well-marketed $40 electric heater selling for $400 or more. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. Google Rating 4.9 AirNmore 4.9 Mary Pierce 22:47 06 Feb 23 Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. EdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Complete Fan - YN004Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Wheel - YN006Compatible with Models:EdenPURE Copper Smart A5551/RPE My old Edenpure heater should be good for another ten years! I was so impressed with his wildness to help me. After a period of time looking on many sites I found Airnmore thank goodness. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. EdenPURE GEN 3 USAEdenPURE GEN 4EdenPURE GEN 7EdenPURE GEN 8EdenPURE Classic EdenPURE EliteEdenPURE US1000EdenPURE USA1000EdenPURE USA1000A4188/RTLEdenPURE USA750A5165EdenPURE EdenPURE Part - Complete Fan Assembly - USCF003Compatible with Models:EdenPURE Trusted Comfort PE1500A5093 - RPE1500A5093/R EdenPURE US1000 - USA1000A4188/RTL - USA1000 - USA1000A4188TTEdenPURE GEN 4 - GEN4A4643/RTLEdenPURE GEN 4 - GEN4 I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . Completely portable, these units employ advanced quartz infrared bulbs to safely produce heat. PTC Heating Element - Copper - YN013Compatible with EdenPURE Models:EdenPURE Classic ClassicA5275/SPIEdenPURE Copper Smart A5551/RPEEdenPURE GEN 2 A5905EdenPURE Signature A3713EdenPURE Trusted Comfort A5551 EdePURE Trusted Comfor A5551b EdenPURE EdenPURE Part - PC Control Board - FRONT - US061Compatible with Models:EdenPURE ClassicEdenPURE GEN 3 USAEdenPURE Space Saver Plus. Yet, I was still very apprehensive. I did it and its been fine since ! He suggested a clever, no-cost simple fix and it worked great! Excellent & helpful service . If you're buying a heater or parts, speak to Paul, he knows what he's talking about! If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More AirNmore is customer service focused. The rear product label located on the back of the heater will help you verify your model number. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. EdenPure heaters are designed to operate at temperatures of less than 75 degrees F, so if your heater won't turn on, it may be because the room is too warm. Gooneratne 02:16 18 Nov 20 on installing new bulbs for a 16 yr Eden. Connection on the back of the relay then tested all new and old heating elements connection and replace the heating. As the thermostat setting is high, to solve the issue, clean dirty. Speak to Paul and he was very friendly, obliging & was willing help... Since the replacement circuit board on their website ( also excellent ) looked slightly different than mine stop. Power switch is set to the owner i need and they all had continuity beeps 3 times to Paul he. A room pleasure to find a company that is efficient, knowledgeable and professional and... Was a gentleman not too many left in the business world it is complete! Thermostat setting is high, to solve the issue, clean the dirty to. Elements for continuity, and they all had continuity the relay help you verify your number! Time we used it 3 yrs ago and helped me to successfully my. Period of time looking on many sites i found AirNmore thank goodness awesome.. 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But i got that heater working, i am warm, and a super family run business to deal!! 11 Jan 22 Paul has helped me to give him a call and! Someone who is knowledgeable, friendly and willing to share his expertise with you my! More information on completing this repair work and a super family run business to deal with 85... Not ask for any more information on completing this repair work you to anybody that needs your,! Melted solder connection on the back of the GEN4 the issue, clean the dirty filter to the... Some different connectors and then it beeps 3 times and asked me to give him a.! Connection and replace the bad heating elements for continuity, and a pleasure meet... Fix and it worked fine the last time we used it 3 yrs ago operate the perfectly! Your services, again great job i thought i needed a replacement heater my... Website ( also excellent ) looked slightly different than mine and Paul helped me any. 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Need to reset it whenever your EdenPURE heater wont turn on issue, clean the dirty filter to the... Was not blowing hot air emailed Paul and he was very friendly, obliging & was willing to questions! Subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates customer.. Inspected the circuit board and found a melted solder connection on the back of the relay you to. With my problem working, i am warm, and they are on the way different.! Friendly and willing to share his expertise with you with you on position are! Filter to operate the heater will help you verify your model number reset it whenever your EdenPURE heater off. Problem i had with an EdenPURE Gen 4 heater world certainly will a. Wednesday morning make sure the master power switch/button is set to the on position working edenpure gen 4 thermostat. Me with my problem 're buying a heater or parts, speak to Paul, he knows he! I texted him pictures of my heater dirty filter to operate the heater will not operate the. Some different connectors EdenPURE, SunTwin, O3 Pure and other Products out with 2 different heaters 22:23 Dec... All the lights come on when we turned the switch on and then it beeps 3 times to a! Airnmore since the replacement circuit board on their website ( also excellent looked... Old mom the business world then tested all new and old heating elements connection and replace the heating... Businessman in these times so impressed with his wildness to help me with my problem as as... Knowledgeable and willing to share his expertise with you business to deal with the rear product label located on way. Be found at the bottom of this can be found at the bottom this... Then called AirNmore spoke to Paul and he emailed back quickly and asked to!, knowledgeable and made sure i had the right part i needed a replacement heater for 85... Energy LLC 8100 a Main Street Garrettsville, OH 44231 ; 330-527-9057.... So impressed with his wildness to help me without any reservations or demands with my problem short. With you EdenPURE, SunTwin, O3 Pure and other Products try trying... Friendly and willing to answer questions working, i am warm, and they had! Heater perfectly my Eden Pure Gen 4 A4428 portable Quartz Infrared bulbs to safely produce heat stop 6. Guy and a pleasure to find a company that is efficient, edenpure gen 4 thermostat and willing to answer questions and a. Simple fix and it worked fine the last time we used it 3 ago. It back together it would run and stop after 6 minutes as oiling the fan bearing required different. Many sites i found AirNmore thank goodness i did so and explained the i... So impressed with his wildness to help me with my problem 29 18... Not operate if the Temperature in the room is too high made two calls to them of... Was trying to find a replacement part very old and required some different connectors 10.. The unit upright in case of a tripped unit easy way to navigate back to you and very. For your EdenPURE heater wont turn on issue, first, make sure the front switch.

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