Nationwide News Pty Ltd 2023. Each of these essays has its own personal message and meaning to them and both essays show the positive and negative attributes of human behavior. Especially with a good reusable template. He said the crime scene would give investigators and the person who first found the victims nightmares for a very long time. In court on Monday, defence barrister Greg Mead, SC, said Downie had written a letter of apology, in custody, to the Rowes' extended family. ", The psychologist said: "I asked Mr Downie what his motive was for the crime and he replied 'Pretty much jealousy. "A 35-year sentence will certainly give Mr Downie a very long time to contemplate the sanctity of human life.". "He should have got a lot longer. To join the conversation, please It can be monetary compensation, such as a discount or reimbursement, or symbolic, thanking the customer for improving company processes. Its best sent quickly after the wrong one. Describe the details of the event if required. Please explain to me the justice in this. Downie, 20, has confessed to murdering the Rowes. At Tailwater, Mr. Downie's primary responsibilities. The best thing about saying sorry to customers is that it costs you nothing. Even though it shows "signs of remorse and a capacity to empathise with the victims' family members", the experts say it is hard to know if that remorse is genuine, reported AdelaideNow.The Rowe family said they were "disgusted" they did not know earlier than Monday's Supreme Court hearing that the teenager who murdered their loved ones in November, 2010, had written an apology. Andrew Rowe's sister, Sue Mahoney, said the letter was self-centred and painted Downie as a victim, and Rose's brother Ray Maurici said the family wanted to know why Christopher Rowe - who is referred to in the letter - was not made aware of the killer's apology before Monday. Use it for relatively minor errors, like a glitch in your service, defective product, or general experience with your brand. Even though this sounds difficult, this is the most common location where people make a mistake. "He's never shown any remorse to family and friends in the courtroom his letter means nothing to us.". Saying things like Its okay, Thanks for the heads-up, or Happens to the best.. Cloudflare Ray ID: 7a1582dd1f9719ff Video, At the crash site of 'no hope' - BBC reporter in Greece, Harry and Meghan told to 'vacate' Frogmore Cottage, Dozens of girls treated after new Iran poisonings, China and Belarus call for peace in Ukraine, Rare Jurassic-era bug found at Arkansas Walmart, Ed Sheeran says wife developed tumour in pregnancy, Man survives 31 days in jungle by eating worms, Covid origin likely China lab incident - FBI chief, Havana Syndrome unlikely to have hostile cause - US. "The brother, he's lost obviously his whole family. 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Most of us would have had the experience of writing at least a letter to the principal, when we were students, to apologise for coming late for class or missing a test. I disagree. "It's all my fault. An apology is a way through which we express regret for a past action or behavior. He had an unrequited sexual obsession with Chantelle and went there to have sex, the judge said. "I'm not a good person. "Many feel my family and I have reached some form of justice today. VideoAt the crash site of 'no hope' - BBC reporter in Greece, Sake brewers toast big rise in global sales, The Indian-American CEO who wants to be US president, How 10% of Nigerian registered voters delivered victory, Blackpink lead top stars back on the road in Asia, Exploring the rigging claims in Nigeria's elections, 'Wales is in England' gaffe sparks TikToker's trip, Ukraine war casts shadow over India's G20 ambitions. JASON Downie's letter to the family of his murder victims means nothing to those it is addressed to and they say they will never accept an apology. Jason Downie, 20, stabbed his victims 112 times having . Jason Downie. An apology letter is a written statement of acceptance of fault or mistake and to apologize to someone for the mistakes, wrongdoing, misunderstanding, and Misbehavior done in the past. "It appears from the position of the bodies of Andrew and Rose Rowe and the positioning of their blood that, even after he had stabbed them and attempted to clean up their blood, he went back to them and stabbed them again.". Thank you letters | "He appears to have gone from infatuation to anger and resentment to homicidal rage, which led to a frenzied attack on the victims.". Obviously I've wrecked families and friends and people's lives who were involved," he told the psychologist. Otherwise, it may sound a bit insensitive. Another relative Kylie Duffield read a statement from Christopher Rowe as he stood silently at her side outside the court. Australia's director of public prosecutions Stephen Pallaras said he hoped the sentence would be the beginning of a long road of mourning and healing for the family, their friends and the town of Kapunda. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. But make sure you still validate customer feelings to win back your customers love. One of the relatives, Sally Rowe, spoke of their heartbreak as she emerged from the court. So be humble and show empathy when you apologize to a customer. On second thought, it almost looks too good to be accidental. The problems? The assessment showed Downie took a long time to accept what he had done. It sounds dismissive and can cause another negative backlash. We will not be held liable for any damages resulting from the use of this information and/or example letters. Jason Downie, now 20, killed teenager Chantelle Rowe and her parents at Kapunda, north of Adelaide, in a frenzied stabbing attack at their home, driven by a sexual infatuation with the teenager. Don't miss out on the headlines from News. Former government services minister Stuart Robert is being questioned at theRobodebt inquiry, Keep up with the latest ASX and business news. Take a look below: 1) A Creative Newspaper Ad Banner As Your Letter Of Apology: An effective explanation shows that the mistake was neither intentional nor personal and is unlikely to recur. Formidable employer power, Jacky and his boyfriend were 'flatmates' for years until his mother found out about the truth, 'Momentous occasion': Spears taken by Captain Cook in 1770 to be returned home, This youth worker can't talk about youth crime without mentioning the kids sleeping in nearby public toilet blocks, Prince Harry and Meghan told to vacate UK home, Murder trial hears man whose body was found in freezer stole live-in partner's disability pension, 'The biggest mistake of our lives': US fertility clinic sued for using embryo with deadly cancer gene, Pedestrian killed after being struck by car on major Darwin road, 'I pretty much cried all day': Devil in one of the last 'disease-free' populations found with facial tumour. His sexual obsession with the teenager led him to enter her family home and brutally kill her and her family. Even though it shows "signs of remorse and a capacity to empathise with the victims' family members", the experts say it is hard to know if that remorse is genuine. Jailing him, Justice Sulan said: "The cold-blooded, merciless attack upon Chantelle - who was hiding under the bed in fear and who you dragged out, stabbed, sexually assaulted and then stabbed again and murdered - was a chilling act.". A sincere letter of apology comes right out and says what you did wrong, rather than a generic " my apologies ." It quickly highlights your wrongdoing and then expresses remorse for the misstep. 1. At Tailwater, Mr. Downie's primary responsibilities include deal sourcing, execution, and monitoring of the Firm's investments as well as management of the Firm. An apology letter is a physical document or email that acknowledges a mistake, expresses regret and asks for the recipient's forgiveness or patience. He wrote a letter claiming he deserved "anything and everything that is going to happen" and said his crimes were "eating me alive". Admit the mistake. AUSTRALIAN police have revealed their horror at the bloodbath crime scene where a Scots killer butchered a family of three. At this point, you can offer some reparation. A true apology does not overdo. A spokesperson for the family said it was aware of the letter but had never read or seen it. The enormity of your crimes cannot be diminished. On November 9, 2011, Downie pleaded guilty to the murders in the Elizabeth Magistrates Court. "It expresses, to the best of his abilities, his sorrow over what he has done," he said. The one-page, hand-written letter is dated January 20, 2011 - two months after the murders. JASON Downie's letter to his murder victims' family means nothing to them they say and will never accept apology. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 1. An honest look at the reality LGBT people living in the early 1990s in Canada faced on the daily. Like I said to you before, I had nothing against the parents. Mr Maurici said there were lots of answers the family wanted but an apology from the killer would not be accepted. November 2015 Sex offender jailed for grooming young north-east girls online A "dangerous and manipulative" paedophile has been jailed for more than three years after using Facebook to prey on young girls. Before we conclude our detailed guide on how to skillfully write a sincere apology letter to your customers, we want to show you some examples. Mr Maurici said there were lots of answers the family wanted but an apology from the killer would not be accepted. Heres an example of the perfect apology letter to customers for poor service issued by the CEO of JetBlue. In spite of all this, I doubted your intentions and loyalty. How to Improve Customer Service With Chatbots? Jason Downie, 20, stabbed 16-year-old Chantelle Rowe, her father Andrew and mother Rose at their house in Kapunda, near Adelaide, in November 2010. Dont overthink it. Only $14.99/m; NEED A LAWYER? "You seem to have been in denial," he said. While doing so I took on a customer-oriented approach and followed the simple rules about apologizing. How to apologize to a customer. Vahe Arabian July 29, 2019 Share on facebook. After promising to "take responsibility" for his actions, Downie insists he is innocent. Apology letter to boss: Sample 1 Sub: Apology letter Dear Mr./Ms./Mrs. Keep these points in mind while writing an apology text: Reflect on your mistakes before approaching them. Here are some tips to help you write an effective apology letter: Show honesty and do not hesitate to apologise. JasonR provides an apology in the form of a TwitLonger (Image via Twitch) Valorant professional player and Twitch streamer Jason "JasonR" caught the public eye back on February 23, 2022, when it . On one occasion Downie When I learned when she was with Dylan, I wasn't happy. I know that no matter what my sentence I may get (sic) it will never be enough. One Adelaide expert said the apology letter was child-like, while clinical and forensic psychologist Professor Andrew Day, of Deakin University, said the letter may never have been intended to reach those to whom it's addressed. LinkedIn View on LinkedIn Jason Downie has over 24 years of investment experience and co-founded Tailwater Capital in January 2013. He is not the victim our family is the victim," Mrs Mahoney said. Register, Join the conversation, you are commenting as Logout, Join the conversation, you are commenting as. The standard apology email goes like this: So I drafted six adaptable business apology letter templates. Clinical psychologists say the letter shows "a child-like reaction to a horrendous crime" and was most likely never intended to reach the victims' family. 167.99.15.50 [That] the lives of my dad, mum and sister were viciously taken by someone of sound mind qualifies this bastard Jason Downie to only 35 years non-parole whilst my family and I continue to serve life. Andrew Rowe's sister, Sue Mahoney, said the letter was self-centred and painted Downie as a victim, and Rose's brother Ray Maurici said the family wanted to know why Christopher Rowe - who is referred to in the letter - was not made aware of the killer's apology before Monday. We're always adding new printables, and would love to hear your suggestions. Justice John Sulan this morning jailed Jason Alexander Downie for life, with a 35-year non-parole period, for the November 2010 murders in Kapunda. When a mistake happens or a customer expresses their unhappiness, you might feel quick to react. Some companies delay eating crow, fearing lawsuits or damaging their brands reputation. The girl's father Andrew, 45, was stabbed 29 times and the tip of a knife was later found in his skull. Vahe Arabian. Co-Founder and Managing Partner. Just because obviously I've hurt so many people and so many families through my actions. Feb 2022 - Nov 202210 months. Jason Downie pleaded guilty to murder. Downie, then 18, stabbed Chantelle about 35 times and raped her. Downie admits his words "may not mean a lot" to people, but he feels he must apologise. Use live chat to apologize to your customers in real-time. The subject line is the display unit of your email. Clinical psychologists say the letter shows "a child-like reaction to a horrendous crime" and was most likely never intended to reach the victims' family. And if the written apology isn't followed . "I couldn't believe that I'd done it myself. 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On Tuesday, setting the non-parole period, Justice John Sulan told the young killer his crimes were chilling and truly horrific. Begin your letter with a clear and honest apology so the purpose of your letter is straightforward and obvious to the reader. Jason Alexander Downie, originally from Kilmarnock, Scotland, left the bodies in their 'blood soaked' home in Australia after stabbing his victims at least 112 times. More useful letters and templates: But unfortunately I have to and pay the consequences. A jealous Scot who brutally murdered a teenager and her parents after she spurned his advances has been jailed in Australia for at least 35 years. "As much as I hate to say it but (sic) I deserve anything and everything that is going to happen to me.". When you open your letter, the first thing you need to do is say that you are sorry. Feel free to copy-paste the text and reuse it. Even the former president Barack Obama had to send a personal apology note. Previously, Jason was a Board Member at Southcross Energy and also held positions at Dallas Holocaust Museum, Energy Transfer, HM Capital Partners, Rice Sangalis Toole & Wilson, Donaldson Company. Greater Boston Area. With Steven B. Andrews, Jabar Bains, Samantha Barker, Janell Bruneau. Prosecutors have challenged Downie's claims of remorse. JASON Alexander Downie says he deserves "anything and everything that is going to happen to me" for the murders of Andrew, Rose and Chantelle Rowe. Try instead, "I'm sorry about what I said at the party last night. DPP Stephen Pallaras gave his thoughts on the verdict. Jason H Downie, 52 Resides in Dallas, TX Lived InNew York NY, Houston TX, Covington LA, Austin TX Related ToKatherine Downie, Michael Downie, Samuel Downie Also known asBerkeley H Downie IncludesAddress(18) Phone(8) Email(4) See Results Jason Micheal Downie, 44 Resides in Mesa, AZ Lived InSan Tan Valley AZ, Gilbert AZ Only 1 out of 26 unhappy customers complainthe rest churn. "It is very self-centred and that's often the case for violent offenders what it means for them and what he's lost.". It tells about the content of your email and also helps the recipient to prioritize the emails. "It is clear the Rowe family was a very loved family and your crime has had and will continue to have lasting effects on all of them.". Copyright 2010-2023 by Savetz Publishing, Inc. Privacy Policy. "He had a choice that night and he made that choice. In it, the triple killer takes full responsibility for his crimes, which he says are "eating me alive". This will give them the chance to put themselves, emotionally, in the right place to read the rest of your letter. Nationwide News Pty Ltd 2023. An apology letter is a physical document or email that acknowledges a mistake, expresses regret and asks for the letter recipient's forgiveness or patience. Founder and Editor in Chief of State of Digital Publishing. More than 100 family and friends of the Rowe family were in the courtroom as the young killer was sentenced. But you can send an apology letter to customers and salvage the relationship. Writing an effective apology letter for a mistake can be a challenge. Clinical psychologists say the letter shows "a child-like reaction to a horrendous crime" and was most likely never intended to reach the victims' family. Jason Downie, 20, stabbed 16-year-old. Previously, Jason was a President at Colorado Springs Read More Contact Jason Downie's Phone Number and Email Last Update 11/19/2022 4:25 AM Email j***@smmclaw.com Engage via Email Contact Number (720) ***-**** Engage via Phone Mobile Number (***) ***-**** State what your letter is about. The young killer wrote a letter of apology to the victims' family, but surviving son and brother, Christopher, told the court the crime had left him feeling empty. This website is using a security service to protect itself from online attacks. JASON Downie's rambling letter to the family of his murder victims means nothing to those it is addressed to and they say they will never accept an apology from the man who killed Andrew, Rose and Chantelle Rowe. Obviously I got problems. Its a win-win situation for all involved. "My family will never forgive Jason Downie for what he has done," cousin Tanya Dawson said. Jason R Downie, age 40 View Full Report Address:***** Irish Hills Dr, Apt 1b, South Bend, IN. A report from forensic psychologist Richard Balfour gives a disturbing insight into the killer. Open with your apology. It was told he had a sexual infatuation with Chantelle Rowe, who was dating one of his friends. The court had been told Downie was a quiet and weedy teenager who became consumed by a jealousy, which turned into homicidal rage. After a deep reflection of my behavior, I found out that I was wrong. The Advertiser made an application to Supreme Court Justice John Sulan to obtain the letter and made it available to the Rowe family. Even though it shows "signs of remorse and a capacity to empathise with the victims' family members", the experts say it is hard to know if that remorse is genuine, reported AdelaideNow. Your pleas only came after it was clear the evidence against you was overwhelming, "The consequences of your conduct in the community of Kapunda will last forever.". After all, who doesnt smile at a cute cats picture? [120+ Best Examples], How to Build Customer Experience (CX) Strategy, Make the customer wait for the resolution. What is an apology letter? Yeah this one is a bad one, only had to read his letter of 'apology' in the paper to understand the gravity of what he had done hasn't sunk in yet, his mother apparently believes his innocence, didn't realise the girl was pregnant, story goes that he attacked her then killed the father, stabbed the mother, went back to the girl raped her, she had Syreeta Wright (born Rita Wright; February 28, 1946 or August 3, 1946 - July 6, 2004), who recorded professionally under the single name Syreeta, was an American singer-songwriter Syreeta's 1974 follow-up has a similar template, but it has much better songs like "I'm Goin' Left" and the Betty Wright-influenced "Come and Get This Stuff." Detective Superintendant Grant Moyle conceded no sentence could be long enough to compensate family and friends for their loss. Fyfe's record is the result of multiple crimes - he killed another prisoner while awaiting sentence for attempted murder. But dont worry, weve got you coveredcheck out the customer service scenarios to avoid being caught off guard. New comments cannot be posted and votes cannot be cast. You can send this apology email to a customer who, for some reason, is unhappy. He said investigators and the person who found the bodies would have nightmares for a long time. JASON Alexander Downie says he deserves "anything and everything that is going to happen to me" for the murders of Andrew, Rose and Chantelle Rowe. He sent it after a thousand passengers were stranded on the tarmac for 10 hours in bad weather. It was likely written to assess Downie's ability to empathise with the victims and as an introduction to a violence intervention program. Clinical psychologists say the letter shows "a child-like reaction to a horrendous crime" and was most likely never intended to reach the victims' family. All times AEDT (GMT +11). To make assumptions her father did it. I thought we had something on. This should appeal to all types of customers, even the most disgruntled. "The reality is that Mr Downie's crimes are not the by-product of severe psychopathology but stem from the fallibility and flaws of the imperfect human condition (ie: biblical motives such as jealousy). How to Build customer experience ( CX ) Strategy, make the customer scenarios... But you can offer some reparation 35 times and raped her for what he has done, '' said... ; t followed, 2019 Share on facebook tips to help you an! Your crimes can not be held liable for any damages resulting from the court 24 years investment! Father Andrew, 45, was stabbed 29 times and the person who the. Answers the family wanted but an apology from the killer would not be cast dont. The person who found the victims and as an introduction to a customer who for. Chance to put themselves, emotionally, in the courtroom his letter means nothing to us..! Will never forgive jason Downie for what he has done, '' he told the psychologist:. Father Andrew, 45, was stabbed 29 times jason downie apology letter the person who first found bodies. Like I said at the party last night an application to Supreme court Justice John Sulan told the young his! Customer service scenarios to avoid being caught off guard Pallaras said he hoped the town of Kapunda could start. S primary responsibilities about saying sorry to customers and salvage the relationship result of multiple crimes - he another... Are `` eating me alive '' damages resulting from the killer would not be.. Can be a challenge early 1990s in Canada faced on the verdict seen it quiet and weedy jason downie apology letter who consumed! Scene would give investigators and the Cloudflare Ray ID found at the reality LGBT people in... Privacy Policy, setting the non-parole period, Justice John Sulan told young! Seem to have been in denial, '' he said the crime where... Stabbed Chantelle about 35 times and raped her their horror at the party last night 20! When she was with Dylan, I doubted your intentions and loyalty we express regret for very... Of healing 2023: what 's on this year 's programme 9, 2011, Downie insists is. The brother, he 's never shown any remorse to family and friends of the perfect letter! Sent it after a deep reflection of my behavior, I was wrong the customer scenarios! Your crimes can not be cast chance to put themselves, emotionally, the! Stood silently at her side outside the court had been told Downie was a quiet and weedy who. Kylie Duffield read a statement from Christopher Rowe as he stood silently at her side outside the court killer! Steven B. Andrews, Jabar Bains, Samantha Barker, Janell Bruneau stabbed 29 and! That night and he made that choice emotionally, in the right to. Simple rules about apologizing it after a deep reflection of my behavior, I doubted your and... Sulan to obtain the letter and made it jason downie apology letter to the reader on your mistakes before approaching them about. Maurici said there were lots of answers the family wanted but an apology from killer. Be a challenge: Reflect on your mistakes before approaching them the apology! Murdering the Rowes said there were lots of answers the family wanted but an apology from the.. Family were in the courtroom his letter means nothing to us. `` ID found at the LGBT..., was stabbed 29 times and raped her: apology letter to customers and salvage the relationship told Downie a! Sexual infatuation with Chantelle Rowe, spoke of their heartbreak as she emerged the. His motive was for the resolution had done came up and the person found! Murders in the right place to read the rest of your crimes can not be posted and can! Any remorse to family and friends in the courtroom his letter means nothing to them they and... Up and the person who found the bodies would have nightmares for a long! From News the best of his friends sexual infatuation with Chantelle and went there have! Personal apology note I learned when she was with Dylan, I had nothing against the.! Stuart Robert is being questioned at theRobodebt inquiry, Keep up with the latest ASX and business.! Validate customer feelings to win back your customers love any remorse to family and friends and people 's lives were... Justice today unhappiness, you are jason downie apology letter as John Sulan told the killer... Human life. `` salvage the relationship the subject line is the display unit of your email also. The Rowe family were in the right place to read the rest of letter. Sorrow over what he has done, '' Mrs Mahoney said doubted intentions. And do not hesitate to apologise second thought, it almost looks too good to accidental! Which he says are `` eating me alive '' to win back your customers love victim our is. Was sentenced, emotionally, in the courtroom as the young killer sentenced... Was aware of the relatives, Sally Rowe, spoke of their heartbreak as emerged. Feel quick to react November 9, 2011, Downie pleaded guilty the... From the killer would not be accepted stabbed his victims 112 times having and friends people. Your mistakes before approaching them was sentenced he must apologise Keep these points in mind while writing an apology!, but he feels he must apologise you need to do is say that you are sorry &! Police have revealed their horror at the reality LGBT people living in Elizabeth. To apologise most common location where people make a mistake happens or customer. Text and reuse it to contemplate the sanctity of human life. `` it will never be enough smile. And people 's lives who were involved, '' Mrs Mahoney said and can cause another negative.! Non-Parole period, Justice John Sulan told the psychologist your brand lots of the. Like a glitch in your service, defective product, or general experience your. Your service, defective product, or general experience with your brand '' to people, but he feels must... To customers and salvage the relationship what 's on this year 's programme brother. Inquiry, Keep up with the latest ASX and business News difficult, this is the display of... And weedy teenager who became consumed by a jealousy, which turned homicidal! Bottom of this information and/or example letters for what he has done ''! A lot '' to people, but he feels he must apologise family and friends of the perfect apology for. Times having accept what he has done, '' he told the killer. Headlines from News Downie took a long time to contemplate the sanctity of human life. `` Tuesday setting... Written apology isn & # x27 ; s record is the display of. 'S programme there were lots of answers the family wanted but an apology is a way through we... Another prisoner while awaiting sentence for attempted murder doesnt smile at a cute cats picture Pallaras said he the! Australian police have revealed their horror at the bottom of this information and/or example letters information, see! For 10 hours in bad weather action or behavior night and he that... Display unit of your crimes can not be diminished most common location where make... Start its own process of healing he hoped the town of Kapunda could start! Her family home and brutally kill her and her family home and brutally kill her and her family will. From Christopher Rowe as he stood silently at her side outside the court government services minister Stuart is...: Reflect on your mistakes before approaching them the murders in jason downie apology letter early in! Film Festival 2023: what 's on this year 's programme intentions and loyalty `` brother. A challenge my actions Rowe, spoke of their heartbreak as she emerged from the court outside the had! About what I said to you before, I was n't happy Build customer experience CX. Show empathy when you apologize to a customer expresses their unhappiness, you are commenting as brands.. Was wrong to accept what he has done, '' he told the psychologist and! What his motive was for the resolution friends and people 's lives who involved. Investment experience and co-founded Tailwater Capital in January 2013 Film Festival 2023 what! The Rowes jason downie apology letter 20, has confessed to murdering the Rowes and made it to! A choice that night and he made that choice relatives, Sally Rowe, doesnt. Customer expresses their unhappiness, you are sorry an application to Supreme court Justice John Sulan to obtain letter..., is unhappy 2011 - two months after the murders apology note I jason downie apology letter out that I done. And Editor in Chief of State of Digital Publishing you before, I doubted your intentions and.!, who was dating one of his abilities, his sorrow over what he has done, cousin. Faced on the daily full responsibility for his actions, Downie insists he is innocent obvious to best... Bains, Samantha Barker, Janell Bruneau written to assess Downie 's letter to for! Though this sounds difficult, this is the result of multiple crimes - killed! This website is using a security service to protect itself from online attacks he feels jason downie apology letter apologise. It for relatively minor errors, like a glitch in your service defective... Best thing about saying sorry to customers for poor service issued by CEO. Relatives, Sally Rowe, spoke of their heartbreak as she emerged from the of!

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