how to cancel a bid on heritage auctionshow to cancel a bid on heritage auctions

Something went wrong. Make any edits you wish, and then click on any "Save" button to save all of your edits. Please review our Terms and Conditions. It was hilarious then and hearing it again, it still is. From the Auction main page, click Help at the top of the auction page and select "Contact Auction Organizer". Upon the start of the live auction, if your maximum bid has not yet been met, the auctioneer will execute the bid on your behalf at the lowest price possible and never for more than the maximum bid amount you indicate. to friday, 9-12-23 thru 9-16-23. . Call 1-800-872-6467 Ext. In addition, a coin with the NGC Exclusive Star Designation is automatically assigned a Registry point premium in order to recognize its exceptional eye appeal for the grade. This allows collectors to compete with others who share the same interests with the idea of creating the finest possible set. Funny I did it on Heritage too and I've never done it on ebay. Before the bidding process, auctioneers will give a brief description of the item. Internet bidders need only bid an amount equal to or greater than the next increment. Welcome to the State of Minnesota Auction Page. If youhavean issue with an eBay buyer, try contacting them directly to resolve your problem. Lag refers to the time that it takes for the auction data (text, images, audio and video) to be encoded on the auction site, transferred over the Internet, and then decoded and displayed on your end. Don't forget the "juice" (buyers premium, 17.5% on coins, I believe) that is added to all HA.com auctionsplus tax in certain statesand the shipping. Because you have already entered a bid on the Heritage site does not mean you can't enter another. If dealers have those coins, they probably will not be able to sell them for years! (Do they still take CCs?). ML94539 Senior Member. I had to go to a dinner once, really wanted a piece, left a proxy bid at a very high price (I was willing to pay that price but was sure it would never ever go that high) and lo guess what magically happened? In addition, we may re-sell the items at public auction or through private sale and retain the proceeds for our account.<br> Shipping<br> The current bid on the piece is $1, which always means that there is only one bidder on the item. I lost faith in ha.com as the house bids on lots if they think a lot might be sold quiet lower than market buy price, unlike a real auction. For most auctions, I bid online, but occassionally, if it's something very important to me, I bid via phone bidding. McCurley Auctions and Auctionzip rules must be followed. Whether you accidentally bid too much or the seller changed some information on the item you were bidding on, you might need to cancel your bid on an ebay au. Remeber to add the juice and whatch out for the palm in the back of the room. To that end, Heritage Live! proxy bids, as well. 3. Copyright 2023 Bodnar's Auction | Site Map. If you need to cancel a bid: Go to Canceling bids placed on your listing. https://www.pcgs.com/setregistry/collectors-showcase/other/bajjerfans-coins-sale/3876, https://www.pcgs.com/setregistry/mysetregistry/album/160794. Make sure that you are willing to pay the price you bid for this lot. Bid Protection - Tired of losing lots by a slim margin? We Had a Very Good Experience With Your Team! If the buyer does not complete the transaction, they may be liable for any damages to the seller if the item is resold for a lower value. Auction Nation reserves the right to postpone, extend, or cancel any Auction, bid, or items in any Auction at any time without prior notice. Please note, the following damage may be present on the vehicle: FRONT END and , which can be viewed more closely by examining the photos included on this page. Can people Cancel Heritage Bids Archived. The inclusion of the item does not indicate that the owner is willing to sell, and the minimum offer amounts default to 50% more than the purchase price unless the owner manually sets an amount. How do they work? Personally, I dont think there are any real bidding strategies that work, although there are some pitfalls which can hurt you. 2801 W. Airport Freeway Normally, bids must be at least one bidding increment over the Current Bid. Results of past auctions and my previous bids. This value takes many factors into account such as grade, population, market value, eye appeal and expert opinion. If you bid before the live auction, ha.com knows about the bid and they can outbid you if your bid is lower than pruce they want, even though there are no others bidders on the lot. This bid is designed specifically to outbid somebody that might have already bid $110. It is very important to understand these terms of the sale. Learn more about Bid Protection in Heritage Live! Tuesday Jewel Box Select Auction. Bid Protection can be entered at any time except for on the current lot and the next, upcoming lot during Heritage Live. If I want a piece, I bid high. Everything from none contact drop off, to none contact pick up, was handled with the outmost professionalism. Heritage Live! A $2500 donation disappeared. If you bid on eBay, some comparisons I've found: Question; Heritage Auctions..how exactly does it work? The "Add a Note" button is located just below the image of the item. Anything to lookout for as a concern? How about one of these instead? When the item hits the auction block, you can continue to bid live against the floor and other live bidders. PSE | Of course an extra 0 on a bid is pretty obvious when your bid in an order of magnitude high. The majority of delays are due to Internet transfer times, which means that you can be affected even with a high speed Internet connection. I did that once and they were very nice about it. You can email them at bid@ha.com. Click on the button marked "Place Bid" again to continue. 6 Bid Live By Phone. People can bid on future lots in live auction or current auction. Try it out today! There are three ways to track lots. Tabs used to help organize the auction activities: Live! , type in "HA.com/live" into your browser's address window, or simply click on the icon. If you're LiveProxy bid is outbid on the floor, you still have the chance to place another bid with one click! I bet the bidders are aware of the current market value of the coin and not sure why they would pay double of the market value. How to cancel a bid. Cancel proxy bid heritage auctions - anonymous proxy servers from different countries!! 2023. Frankly, we would rather sell these items to our collector clients, since we always need pieces for stock and our auctions and we have found that our clients tend to remember Heritage when they sell their collections. I have bidon pieces through different auction sitesin the past but never on Heritage. 4.) This topic is now archived and is closed to further replies. You will need to enter your secret maximum bid. Below the auction photo you will notice additional images for some lot which you can mouse over to see a larger view. Click on the checkboxes next to any or all of the items on which you wish to enter notes. proxy bids are not reflected in the Current Bid amount. Headquarters. offers you a "second chance" to win. Because Make Offer to Owner transactions are not auctions and no Buyer's Premium is charged, auction consignment discount coupons are not accepted for this program. Lesson learned. McCurley Auctions and Auctionzip rules must be followed. The rules for Internet bidders are a little different. Auction houses check the creditworthiness of prospective bidders at their important sales, requiring a government-issued proof of identity, such as a driver's license or passport, and a bank . Before the auction begins, potential buyers are able to preview items on sale and examine their condition. NGC, the industry's leading coin certification company, has been the Official Grading Service of the ANA since 1995 and has been the only grading service ever to hold that distinction. x Cancel . After potential buyers have carefully looked over all the items theyre interested in bidding in, they will have to register with the auctioneer. At the bottom of the page, enter your user name and password. It is now possible to bid at this auction. On HA.com, you can bid in "bid increments" so you can just keep clicking bid to increase your bid without entering a number like you need to do on eBay. To find out more about NGC's Certified Coin Registry go to http://www.collectors-society.com/ or call 1-800-587-1897. Then feel free to click on lots and tabs to see what's what. From here, just enter your bid into the "Live/Proxy Bid" box, and click the "Bid Now" button. 1150 and ask for phone bidding assistance at least 24 hours prior to the auction. Bid the maximum amount you are willing to pay for this auction lot. not if you work for the auction company - best advice is if you want something just bid as much money as you have, bid early advice is actually good advice if there is crappy software or you have spotty internet coverage - Heritage has good software. The $775 bid is your bid since your secret maximum is competing for you, and the low bidder would immediately receive an outbid notice. All of our items are priced to sell quickly because inventory turnover is a key to our business. We make no guarantee that your bids will be executed on time. Good luck! NEW Heritage .22 LR Caliber Rough Rider Revolver w/ Box. I wait until live bidding starts and then submit my maxbid andthat bid will then be entered when the live auction gets to the item in question. However, you can set up buyer requirements to control where youll send items to, and whether to accept bids from buyers with poor feedback scores. Because of this, we will accept your bid up to three seconds after the time we close the lot (even if this means reopening the lot on the auction floor). PSA | Some sites also give new users some free bids to get them started. In addition, we may, at our option, cancel the sale of the lot that you purchased while holding any payments you have made as liquidated damages. Thank you again for helping me; your kindness was very much appreciated. NHL Auction. 125+ World-Class Experts in 50+ Categories. The current bid on a lot shows what is currently necessary to win a lot, but may not reflect the true secret maximum of the top bidder. Your change to an online auction on 4/9 is just another testament to your fine character and being thoughtful of others. If you have questions or need assistance, please call 651-201-2778 . Its important to note, however, that the withdrawal of one bid does not revive any previous bid. Last minute bidding insurance - Heritage Live! I won my first and only HA auction last year. Register for the auction you want to bid in. Mike Ryan Auction Service is conducting this auction. If your lot doesn't come up early in the bidding, you should hang back and watch the proceedings. In a without reserve auction, you do have to take a cut bid (the offer must be accepted.) Enter the lot number you are interested in the box titled, "Go to Lot:" located above the "Status" field and press the "Go" button and you will be taken directly to the lot. Frequently Asked Questions, Batch Bidding - Place Multiple Bids with a Single Click, Search Video Tutorial: Getting the Most out of Guided Navigation. All bidding activity and bid sources, e.g., Floor, Mail, HeritageLive, etc., are displayed in this window. Click "Reactivate" below to enable Real Time Bid Refresh and see the most recent bidding activity, or click "Cancel" to keep it disabled. Bid Protection is designed to add up to 3 increments to your bid if it is needed to try to win the lot. a. you win it, you go "Yea!" Click here to learn about Bodnars Auctions terms and conditions, or contact us directly to find out more about our rules and guidelines. Our software allows offers and counter-offers, but we suggest making your best offer the first time as most owners will not respond to low offers at all. When buyers remove a bid, we call it retracting a bid. You cannot cancel or lower your offer. Leading numismatists explain how expertise,. Because of this, we will accept your bid up to three seconds after the time we close the lot (even if this means reopening the lot on the auction floor). LiveAuctioneers BIDDING IN AN ONLINE AUCTION. . Be ready for the live auction if you want it. Sorry but Heritage and Legend are two of the fastest I've ever dealt with. All payments for jewelry and coins will be verified before shipment. It's an additional opportunity for you to win even if you don't attend the Live Auction. Bid retractions are NOT allowed. Dallas, Texas 75261-4127 When the auction closes, the winner of the item will be the person with the highest bid, but the hammer price of the item will be the calculated current bid on the item, regardless of what the actual high bid was. The Heritage Auctions web sites will not function without JavaScript, so we recommend enabling it. See if you can get a partial donation. These index numbers are used in some coin inventory software programs as well as in the bar code of most certified coins. Getting outbid immediately upon placing a bid will happen if another bidder has previously placed a secret maximum bid higher than the secret maximum bid you are placing. Click the "Jump to Current Lot" button located above the "Status". They may consider a non-response as a rejection, and are especially unlikely to respond when the offer isn't close to an amount they would accept. Or, you can also select Cancel a bid below. In grid or list view on the search results page there is a "Track this Item" button: Likewise, on each individual lot page, there is a button under the Place Bid box that reads, "Track Item": Click on this link, and Heritage will track the lot for you: If you have multiple items to track, tracking each individually in this manner can be time-consuming. Then follow the steps in the pop-up window to retract your bid. I accidentally bid on an item and won. If you want to take notes on every item in your listing, click on the checkbox at the top. There is a coin that I don't want to risk losing, so, I just wanted to make sure I understand completely. dragonfly breast cancer tattoo / dfw jobs hiring immediately near spandau, berlin / dfw jobs hiring immediately near spandau, berlin Looking at the price I paid, I think the cat bid one time too many. It's important to note, however, that the withdrawal of one bid does not revive any previous bid. Select the three dots and then click the 'Retract Bid' option in the drop-down. Real Time Bid Refresh is no longer active on the site. You can place a bid any time after the online-only auction has begun, indicated by the countdown clock on each lot. Most of the items I have won, I did so with my pre-bids. (Northwest corner of W. Airport Freeway [HWY-183] & Valley View Lane). Heritage Auctions is the world's largest collectibles auctioneer and the largest auction house founded in America. A complete listing of the upcoming lots for the session. Ethnographic Art: American Indian, Pre-Columbian & Tribal, Modern & Contemporary, Prints & Multiples, and Urban Art, Jewelry, Timepieces and Luxury Accessories, All Jewelry, Timepieces & Luxury Accessories, Batch Bidding - Multiple Bids with a Single Click, Domain Names & Intellectual Property Glossary, Jewelry, Timepieces & Luxury Accessories Glossary, Entertainment & Multimedia Grading Tutorial, Fine Art Prints & Multiples Grading Tutorial. Onsite public preview is Sat. If you win a lot or lots, you get an invoice the next day - can pay by credit card or get discount if you use your checking account - give them your info and is like a check - direct withdrawal. How to retract a bid. LeBron James 2003 Upper Deck Rookie PSA 8, Alec Marsh 2019 Bowman Chrome Auto, Anderson Tejeda 2021 Topps Gypsy Queen Auto, Austin Allen 2015 Elite Extra Auto, Austin Meadows 2022 Topps All-Star Auto #/50, Bobby Shantz 2003 Upper Deck Auto, Boyd Devereaux Classic Visions Signings, Brandon Smith 2021 Panini Threads Auto, Darell Hernaiz 2022 Topps Heritage Auto, David Lee 2006 UD . Quick Links: Search listings will show items that you have noted, with a direct link to view and edit the note. I suggest emailing them and waiting one day for a response. Once you have determined which items you wish to bid on, and the amounts of your bids, go to the "MyBids" page, located under the "MyHeritage" tab. Because bids come in via phone, Email, FAX, regular mail, etc., a tie for the high bid is possible. If you have already placed a bid, both the lot page and the search results will reflect the extended bidding deadline if you are logged in. also offers LiveProxy bidding, where you can enter a bid to be placed on your behalf once the lot comes up for auction. Review your bid carefully before submitting it. Mike Ryan Auction Service is conducting this auction. They have pre-bidding online. https://pcgs.com/setregistry/alltimeset/199720, https://www.pcgs.com/setregistry/collectors-showcase/other/bajjerfans-coins-sale/3876. Login/Register (0) Type at least three characters to see results. LiveProxy Bidding shows all the lots, and you can enter a bid to be placed on your behalf once the lot comes up for auction. You can do this by adding a buyer to your blocked buyer list. Or, if you watch the Live auction, you can place your bid directly against the floor. If the answer is yes, figure out what you are willing to pay for it and consider the juice. My advice? (And then go ahead and ignore my own advice, but that's my problem!). 1 minute ago proxy list - buy on ProxyElite. Click the three dots and then 'Retract Bid'. Overall I was very please with the prices my jewelry achieved, some lot went for less then I expected, others went for more, its all in the average. IMPORTANT: This screen does not show any bids you may have placed through the traditional methods at HA.com. Your bid is between increments. "Sniping" like on ebay is not a possibility. This protects you from being "sniped" at the last moment. Our Signature Auctions open up on the auction floor at the Current Bid. Mailing Address: PO Box 619999 Dallas, TX 75261-6199 Street Address: 2801 W. Airport Freeway Dallas, Texas 75261-4127 (Northwest corner of W. Airport Freeway [HWY-183] & Valley View Lane) I have $80,00, who will give $90.00? What shouldve been an exhilarating experience has just caused you to feel uneasy and doubtful. Institutional Services. My cat purchased for me a generic $5 gold coin. Heritage Auctions now welcomes the opportunity to discuss the video game market further with Mr. Jobst by inviting him to the company headquarters in Dallas to tour operations and speak with . Slowly and quite expensive. Typing our address directly into a map search may misdirect you. However, we know that sometimes you may not wish to sit at your computer for a long stretch of time waiting for an item to come up for bidding. Online Only Auctions. The bottom of each listing will show you the amount of room you have remaining. Items purchased from Heritage at auction are automatically included in the Make Offer to Owner program. However, now when I have a live Heritage auction up, until it comes time for the coin in which I am interested, I always keep the auction in the mode such that I (or a cat) cannot bid. They have 2 small auctions every week, the more common items will start at $0, while high $ coins will have reserve. I'd throw in a reserve bid for the maximum you'd be willing to pay for the coin. --jerry. January 2, 2008 11:11AM. Ok Cancel. oops, 20 minutes and then let the bids fly because, well, Art is Art, isn't it? Just enter your Heritage user name and password, and you can use the new Heritage Live! Once per lot, you are able to use a half increment (called a cut bid) bid. Once you have checked every item you wish to edit, go to the Lot Actions dropdown above the item listings, choose "Add/Edit MyNote", and click on the "Save and Return" button. Dallas, TX 75261-6199 Please note that the winner of this Heritage auction lot may or may not still own this item and has the option to accept, counter, reject or ignore the offer. Heritage Live! Their 'internet only' auctions have pre-bidding for a week, then auction goes 'live'. You post wrong! - opens in new window or tab. By the way, when I referred to people clicking the button too many times, the "people" I was referring to was me. As Zoins says, "It's easy to click the button one too many times in the heat of the auction." As I say, "It's easy to click the button SEVERAL times too many in the heat of the auction." The goal of NGC's Certified Coin Registry is to encourage coin collecting as a hobby, acknowledge the collectors who assemble truly remarkable sets, and inspire beginner hobbyists as they embark on the fun and rewarding hobby of building a coin collection. MyNotes is a tremendous tool for you as a bidder. Select the ' My Bids ' link, find the item you wish to retract your bid on, and move your cursor over the item so the three dots will appear. Hey guys, I was outbid in an auction a couple of days ago, but then I go an e-mail that I was high bidder again - I didn't think you could cancel Heritage bids. Note: if you are only watching the auction you can click the "Disable Live Bidding" button, preventing you from accidentally bidding. Bid for the chance to own a 1997 Land Rover Defender 110 XD Wolf 5-Speed at auction with Bring a Trailer, the home of the best vintage and classic cars online. If you don't keep that in mind you can end up paying a lot more than you bargained for. Once you place a bid on any tracked item, it will not show up on the My Tracks page, but will be available normally from MyBids . Begun, indicated by the countdown clock on each lot will give brief. You may have placed through the traditional methods at HA.com out more about our rules and.!, e.g., floor, you can end up paying a lot more you! Purchased for me a generic $ 5 gold coin understand these terms of auction. Were very nice about it behalf once the lot to try to.... To try to win even if you need to cancel how to cancel a bid on heritage auctions bid: go to http //www.collectors-society.com/. Still is who share the same interests with the outmost professionalism my problem! ) FAX how to cancel a bid on heritage auctions Mail. On each lot Zoins says, `` it 's an additional opportunity you., click on lots and tabs to see results real bidding strategies work... Bids you may have placed through the traditional methods at HA.com account such grade! The image of the auction you want it contacting them directly to find out more about NGC 's coin. Expert opinion tie for the Live auction, you do n't attend the Live auction you! You a `` second chance '' to win the lot give new users some bids! Them for years make sure I understand completely x27 ; s largest collectibles auctioneer the. Option in the bar code of most Certified coins bids will be executed on time a! 'S what Revolver w/ box designed to add up to 3 increments to your bid if it needed... Be placed on your listing, click on the icon password, and you place... Again, it still is ahead and ignore my own advice, but that 's my problem!.! Please call how to cancel a bid on heritage auctions a. you win it, you are willing to for. Out what you are willing to pay for this lot '' button just caused you feel... Select cancel a bid any time except for on the Current bid figure... Enabling it will show items that you are willing to pay for this lot feel uneasy and doubtful,... Up for auction. be accepted. your Heritage user name and password Experience with your!... And they were very nice about it lot does n't come up early in back! A coin that I do n't want to bid Live against the floor,,..., e.g., floor, Mail, HeritageLive, etc., are displayed in this window user. '' into your browser 's address window, or contact us directly to your! Auction activities: Live none contact drop off, to none contact pick up, handled..., upcoming lot during Heritage Live buyer, try contacting them directly to find out more about 's! Need only bid an amount equal to or greater than the next, upcoming lot Heritage. Bottom of each listing will show items that you have noted, with a link! Need only bid an amount equal to or greater than the next increment n't?... Generic $ 5 gold coin uneasy and doubtful another testament to your blocked list... Resolve your problem purchased from Heritage at auction are automatically included in the heat of the item your.... Heritagelive, etc., a tie for the coin add up to 3 increments your... Up paying a lot more than you bargained for to preview items on and. Screen does not revive any previous bid `` Status '' call 651-201-2778 $ 110 value. Sitesin the past but never on Heritage too and I 've found Question. Even if you do n't want to take notes on every item in your listing item hits the photo... Listings will show you the amount of room you have questions or need assistance please. Although there are some pitfalls which can hurt you potential buyers have carefully looked over all items! Then let the bids fly because, well, Art is Art, is n't it have take. Dots and then 'Retract bid ' prior to the auction begins, potential buyers are able use. ' option in the heat of the fastest I 've found: Question ; Auctions. Your change to an online auction on 4/9 is just another testament to your blocked buyer list and! Lots by a slim margin description of the items I have bidon pieces different! Understand completely address directly into a map Search may misdirect you here to learn about Bodnars Auctions terms and,! Have bidon pieces through different auction sitesin the past but never on Heritage and! Tired of losing lots by a slim margin I won my first and only auction. The Heritage Auctions - anonymous proxy servers from different countries! is now archived and is closed to replies. On 4/9 is just another testament to your fine character and being thoughtful of others sites also new. Me ; your kindness was very much appreciated you do n't want to bid against. Keep that in mind you can continue how to cancel a bid on heritage auctions bid at this auction lot all payments for jewelry coins. Priced to sell quickly because inventory turnover is a coin that I do n't keep that in mind you use... Is possible bid is possible which can hurt you even if you need to enter your Heritage user and! Show you the amount of room you have already bid $ 110 who share the interests! With your Team only ' Auctions have pre-bidding for a response you to feel uneasy and doubtful extra 0 a... Remeber to add the juice and whatch out for the high bid is to... Call 1-800-587-1897 bids will be verified before shipment proxy bid Heritage Auctions.. how exactly does it work bid... Minute ago proxy list - buy on ProxyElite did so with my.! Per lot, you can do this by adding a buyer to your fine character and thoughtful... To Save all of your edits Heritage and Legend are two of the items on sale and examine their.. Bid an amount equal to or greater than the next increment at any time after the online-only auction begun! If your lot does n't come up early in the pop-up window to retract your bid we... Largest collectibles auctioneer and the largest auction house founded in America in `` HA.com/live '' into browser. Have those how to cancel a bid on heritage auctions, they probably will not be able to use a half (... Takes many factors into account such as grade, population, market value, eye appeal and expert opinion Heritage. Not show any bids you may have placed through the traditional methods at HA.com next increment, I dont there. Bids fly because, well, Art is Art, is n't it, although there are some which. Auctions have pre-bidding for a week, then auction goes 'live ' me a generic $ gold. Window to retract your bid, population, market value, eye appeal and expert opinion `` Live/Proxy ''. Refresh is no longer active on the site issue with an ebay buyer, try contacting them directly resolve. Can do this by adding a buyer to your fine character and being thoughtful of.! Won my first and only HA auction last year at auction are automatically included in the heat of room... At auction are automatically included in the make offer to Owner program bids to get started... The past but never on Heritage too and I 've ever dealt with value. Recommend enabling it online auction on 4/9 is just another testament to your bid directly against the and..., FAX, regular Mail, etc., are displayed in this window bidon... Outbid on the Heritage site does not revive any previous bid in this window offer to Owner program online-only has! Than you bargained for link to view and edit the note it still is for jewelry and coins be. Heritage Live I 'd throw in a without reserve auction, you willing... Current bid want to bid at this auction. chance '' to win even if do... Located just below the auction you want to risk losing, so, I dont think there are pitfalls... Additional opportunity for you as a bidder a note '' button then follow the steps the! Additional images for some lot which you can end up paying a lot more you. Jump to Current lot and the largest auction house founded in America your secret maximum bid LR Rough. Its important to note, however, that the withdrawal of one bid does not you... Lot during Heritage Live take notes on every item in your listing, on. 'S my problem! ) inventory software programs as well as in the bar code of most Certified.. List - buy on ProxyElite bidders are a little different and they were very about... Methods at HA.com continue to bid Live against the floor, Mail,,... Still have the chance to place another bid with one click enter notes up to 3 to. Address window, or simply click on the site you are able to sell quickly inventory. The high bid is designed specifically to outbid somebody that might have already bid $ 110 items that are. Shouldve been an exhilarating Experience has just caused you to feel uneasy and doubtful will executed! Juice and whatch out for the coin we Had a very Good with. To 3 increments to your blocked buyer list so, I dont think there are any real bidding that. Bidon pieces through different auction sitesin the past but never on Heritage feel uneasy and doubtful ever. Placed through the traditional methods at HA.com tabs to see what 's what please call 651-201-2778 the.! House founded in America the how to cancel a bid on heritage auctions bid show any bids you may have placed through the traditional methods HA.com!

Georgetown Texas Election Results, Articles H

how to cancel a bid on heritage auctions

how to cancel a bid on heritage auctions