I've included the bag label and the item number for the fish sent. Ensure that both pectoral and pelvic fins are the same size and shape, although Koi can have different shapes and sizes of pectoral fins in particular, both should be the same regardless of the shape or size.Also check that the upper and lower lobes of the tail fins are the same size and not damaged or frayed. Whether youre interested in dipping your toe into creating a new pond or you are fully immersed in this hobby, you are sure to find some information in the number of articles weve created on this topic to help you achieve success. Thank you for sharing your positive experience. Do not recommend this company (who is owned by PetCo). From sustainably raised freshwater and saltwater fish, plants, invertebrates, corals, and reef rock to premium aquarium supplies, food, and equipment. fishrule101 Jul 29, 2008 #4 O think the won't cuase the shipping might be to long for the fish to live and it will get very stressed. I received it on 7/22/******* and the 7 day warranty covered it to 7/13/2022. I messaged liveaquaria to try and sort the issue out and they told me to go to FedEx and pick up the package or they will ban me from buying from the site! Quick Answer : Is LiveAquaria a good site? Do not waste your time, money or risk the health of the fish from this website. Just nothing. I have ordered several ,times from them . But it doesnt matter now because I would NEVER order from their company again. It increases the temperature of water rapidly, so first, prepare it and then add reef animals in the water. It gives more proper growth to your aquarium with more corals and other plants that you want to have in your aquarium. Shop today and get free shipping o 2023 Trustpilot, Inc. All rights reserved. Great service, great selections! Our most recent ThePinkTailShop promo code was added on Feb 23, 2023. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. I figured give them time due to Covid. It is ealthy, just what I ordered and AWESOME. Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. Pretty fish, but all but one died. I've personally had good experience though. Advertise today. Finally, July 26th, I get an unexpected email that my order has shipped, and I'm delighted. Please do not buy from this company UNLESS you have a separate quarantine tank. This was many years ago and they have since built up their reputation again, but every once in a while you will see a negative review just because those people do not like Petco for whatever reason. The receptionist is extremely rude, and their return policy is horrible. My order of 12 Black Neon Tetras arrived covered in Ich with 2 being DOA.By the end of the day in addition to the 2 DOAs four additional Neons were dead.By the end of the second day an additional Neon and one shrimp were dead.Money was refunded for store credit, like I really want to buy anything else from there.By the end of day eight lost a Black Loach.Pretty bad for an order of 12 Black Neons, 2 Black Loaches and 3 Yellow Shrimp.Was looking to repopulate a 15 year old live planted aquarium and still looking to do that.Aquatic Arts, Aquahuna here we come!!!! We also propagate a fine selection of our own corals at our LiveAquaria Coral Farm & Aquatic Life Facility in Rhinelander, Wisconsin. Liveaquaria is reliable, so is bluegrassaquatics. 2389 Air Park Road. Is this your brand on Milled? LiveAquaria is your single destination for all things aquatic. This will surely increase the credibility of your complaint. ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. They do not care about your dead fish, and keep all the money anyway. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? My local store had a good selection of fish, but I felt limited to their selection. Learn more about our use of cookies: cookie policy, LiveAquaria Under New Ownership Following Sale by PetCo, Petcos tank sale slashes prices on all Aqueon aquariums, IUCN Red List Has Officially Declared The Smooth Handfish Extinct, Coral Essentials Nano Juice Pack Now Available From Blue Life USA, Say hello to new Reef Builders All-Star contributor Matt Wandell, Reef Builders welcomes new exclusive contributor Austin Lefevre, MASNA announces the cancellation of MACNA 2023, Yellow Black Back Wrasse is Anampses twistii/neoguinaicus hybrid, Richard Ross joins the all-star lineup of new Reef Builders contributors. It goes against our guidelines to offer incentives for reviews. Terms of Use, They have a GREAT selection and AMAZING customer service. They take advantage of everyone with their small print in places you would not know where to look for it. I made a replacement order. We are very sorry to hear of your dissatisfaction. A second fish arrived in poor shape which I notified per their messaging system along with dead one. good shipping time and good size corals . Thanks for the extra care you put in this time, my new pets and i are grateful! 1,015. Review score. Acclaimed them to my tank with just a few catfish in it. I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. Why send sick fish to customers. By entering this site you declare We also have articles written by Scott W. Michael, an internationally recognized writer, underwater photographer, and marine biology researcher specializing in reef fishes. No communication, no compensation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I received the sick fish YESTERDAY! When the shipment came there was only one fish that had a bad case of ich. 10% Off. Last Coupon Added: -. Thank you and have a nice day! It's about half the price of the DD, but I don't get a 14 day guarantee. LiveAquaria is the largest online shop for all of your fish needs. LiveAquaria is the gold standard for customer service, not only in the fish industry, but as far as businesses go. The products cost me approx $20.00. We ALL make mistakes. They gave me a store credit of $10. well sounds like you all have more than answered my question. I am sorry to hear that you feel there has been a decline with the LiveAquaria division. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). I paid for a medium sized fish and received a small saltwater butterfly fish that would never eat and eventually diedgoodby $70! High quality marine life, excellent guaranty. and they will be here either Tuesday or Wednesday. Oct 2, 2019 #1 i have been buying fish and Corals from liveaquaria for about 10 years. Never using them again. I purchased fish and two aquarium products. I called back and was given a completely different story. I purchased fish and two aquarium products. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. I never received tracking #, the packaged arrived unexpectedly late at night, FedEx clearly damaged the box and wrapped it in a large plastic bag in a new box. With an average discount of 23% off, buyers can grab unbeatable bargains up to 60% off. This was the response: They sent me over $200 of dead items that arrived a day late and on Xmas Eve. 1-800-334-3699. The visual effect is lush and beautiful. Quality of fish and Not having fish they say they have, Did not get a 60$ fish I paid for and customer service does not respond. Saltwater fish arent cheap and it could be hundreds at times. . The one order I did receive was not like the WYSIWG. Diseased, they had to have seen it before shipping. well worth it in my experience. All the fish from live aquaria has died I was able to finally contact someone on the phone that must have been working from home because I could not hear her from her dog's barking in the. I waited to post since I do not have any first hand experience, but I do plan to order some CUC and some coral from them in the future. Thats interesting. Not only did they instruct me to pollute my tank, they finally settled for a 50% refund. It may not display this or other websites correctly. The checkout experience is a little clunky and could be updated. I placed an order last week. Call Us. I ordered 12 snails and 6 siames algea eaters. "We have extended your warranty through 07/14/22" Can't review the fish, never got it. Toledo Goldfish has pond fish. It was a absolute terrible experience buying from liveaquaria.com, Tip for consumers:buy from another website or a local fish store don't let live aquaria take your money and put you under a bunch of stress its not worth it, Products used:I bought 3 fish and some shrimp only received 2 fish and there customer service is super slow and rude. Do not order from this site unless you have no other option and you don't mind losing money. All rights reserved. We take great pride in quality and service and appreciate you taking the time to share your insights and satisfaction. . Which to me is BS, because I made them aware in advance (and they emailed me my package was running late), and they still told me to add the dead nassarius snails I could see floating in the bag to my tank, so I paid for a $200 snack for my fish. and our 2 orders months apart not shipped due to covid 19. Has been my go to place. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LiveAquaria, Misrepresentation, Terrible customer service. one of the best, I'd highly recommend them. What made you choose liveaquaria over similar businesses? Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. My ORA tomato clowns and captive bred banggai from @LiveAquaria have been in good health and are beautiful specimens! There are other better alternatives out there. I've been wanting to get one of their freshwater plant packs and some Flame Dwarf Gourami but I wanted to ask and see if they were a good place to order from. Foster and Smith and LiveAquaria! +0 / 0 / -0. Today's biggest discount: your purchase. I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. Just about anything you need, it probably has. Numerous fish arrived dead but they were quick to credit my account and I ordered more from them. I ordered BLONDE tux guppies. It's also known as the "twinspot goby". Spent $150+ and all arrived DOA. I ordered a freshwater goby and 6 panda cory around June 22nd. all at great prices! Its the only reason i dnt buy from you more. Weve created articles on important topics such as why this is important, what is the right flow rate for your application, choosing the right pump, and water pumps FAQs. LiveAquaria offers you the best shopping experience possible with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. Their payment website wasn't very clear, so I opted next day air for a whopping fee of $29.99. Enjoy Up to 20% off + Free P&P on Jack Wattley Discus products by using promo codes at checkout. We would appreciate the opportunity to reach a satisfactory resolution. Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. We have submitted to update the page showing the juvenile sizes. I ordered three fish and 5 snails and calcium test from them. So I paid 150$ for 3 fish and some shrimp and they only sent me 2 fish and the shrimp and said they shipped it all. I will copy and paste this everywhere I can! At this time, CouponAnnie has 14 bargains overall regarding LiveAquaria, consisting of 3 code, 11 deal, and 0 free shipping bargain. By using Sale & Clearance: up to 10% Off at . Very rude customer service that is replies every few days. All rights reserved. After being in the fish keeping hobby throughout my life, I became a customer of "Dr's Foster and Smith in 1993. Have you tried www.aquabid.com? Placing some shorter plants in back helps create the illusion of depth, like a tree viewed in the distance. Copy Code CODE 30% Off LiveAquaria Promo Code: Get an Extra 30% Off (Slowmoving Tetras) Used 16 times. Good afternoon Mr Dobe. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). Definitely a great experience. That should have been my first clue to not purchase from liveaquaria. I'm sure the fish are well dead by now and I have no way of going to get the package until the weekend. LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. Our site uses cookies. Youre basically buying directly from a wholesaler with LA.com acting as the middle man that makes the deal. you read and agreed to the. BUT Liveaquaria won't step up. The cost to package your fish will range from I'm going to start ordering all of my fish/plants because the pet store here really sucks and has a crappy no returns/exchanges/etc. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. Overall extremely disappointed and will not shop here again. This company does not typically respond to reviews. I was home. We help you understand saltwater and freshwater aquariums and the reefing hobby. Companies can ask for reviews via automatic invitations. So I have now missed two mornings of work and paid FedEx and Liveaquaria over $70 for 9 mollies. I was waiting. If price is good enough to buy sight unseen I say go for it. Here it is below. I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! He recommended only LiveAquaria over any other online stores because he said all of their fish are quarantined and well cared for. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. No. But a month goes by, and when I checked the website the fish were back in stock. Wanna read the non-biased www.liveaquaria.com review? Angelfish are a freshwater fish that are popular in . Then I was told that the fish would not arrive until the following Tuesday, because my order was after their cutoff time for Thursday. LiveAquaria.com is conducted by vet health practitioners Foster and Smith and sells freshwater and marine fish to customers through the United States. Thank you again, Carl! Good morning @Bigdubb. Recent purchases have found the company to be selling fish barely over the Fry stage to fill their orders. " For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. sirdarksol Jul 29, 2008 #5 :thumbup: I've ordered from there a time or two (over 100 fish, numerous corals, plants and inverts). We apologize the Gourami was unavailable to ship. We have over 30 articles on ways you can have a successful experience whether you have a freshwater, saltwater, or brackish tank. Setting up your home aquarium is a satisfying experience. Liveaquaria is reliable, so is bluegrassaquatics. This has happened repeatedly to me over the last year. I was refunded $75 in store credit. This is a tough lesson to learn. Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. Two more weeks pass, in which I watch the pandas go in and out of stock on the website, and still nothing. Here's the response: I will never do business with them again, and I do NOT recommend them to any fishkeeper. They will send you a frag plug with a pebble glued to it. Not just dead, largely decayed. I have had 5+ orders from them and all have been good. Even the receptionist said the owner is ridiculous and his policies are terrible. A supervisor named Todd instructed me to titrate them and slowly let the acclimate overnight. Thank you for your loyalty over the years with Drs. Copyright 2023, LiveAquaria. FYI: we have not been affiliated with Petco for quite some time. Just sent an order to Humblefish to qt for me too. I was basically told too bad and to dump antibiotic in tank and its as n expert fish. They do not really actually refund your money when the fish die. So I called out sick the next day to be home to receive. This review was chosen algorithmically as the most valued customer feedback. 2 of the 3 specimens never ate even though I tried numerous ways to coax them. They sent me 10 snails 2 so dead they dissolved in the bag and nearly killed the others. Experiences are very mixed. Their so called customer service people are rude and could care less. It makes you wonder what is going on. Our apologies it is the correct size." They take advantage of everyone with their small print in places you would not know where to look for it. Ship relatively quickly and they lived. Reply Quote. Horrible place to order from. But come on, step up. The Best Tour of LiveAquaria Youll Ever See. Your LFS isnt going to compete in selection with a huge wholesaler no matter how good they are. Also slow shipping. This is also clearly noted during the ordering experience: Can I Specify a Preferred Gender? Want to grow your business and reach a wider audience? See attached picture. https://www.facebook.com/profile.php?id=100088998683369. Live Aquaria it is! They do NOT care about the welfare of their animals or if they survive or not. I thought i'd try an online supplier for fish. By the way this is very recent. His primary interest is in corals which Jake pursues in the aquarium hobby as well as diving the coral reefs of the world. Buyer beware!!! I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! If fact I find them very helpful and friendly. Advanced technology, Could not recommend them higher. Copyright 2023, LiveAquaria. ZERO STARS WOULD BE MY REAL RATING! Two weeks no answer. About Aylett Nurseries: The celebration garden (created in 2015 by Mrs Aylett to celebrate 60 years of Aylett Nurseries) is open all year round, but is best visited when the Dahlia's are in bloom (from mid-summer to the first frost).This review is the subjective opinion of a Share Coupon: If you have any Aylett Nurseries's coupon, please share it for everyone to use I do not recommend Liveaquaria to anyone. Tip for consumers:Read the reviews from sitejabber and ignore the only positive reviews listed on the liveaquaria website. When I trusted I wouldn't get ripped off buying from this website but I was wrong. I spent 5 hours working with them to try and save live stock at no fault of my own. Not what I ordered, but okay I'll keep them. I cant afford to pay more for shipping than the fish im getting. I used to browse LiveAquaria religiously. Hop . Our policy is to issue store credit for losses that are reported within the warranty period. Feels live I've been posting here every day but I am learning a ton, so thanks for putting up with me! I will copy and paste this everywhere I can! After waiting six days they said it would come off the following day, the latest! I had put a notification request for an Australian Harlequin Tusk fish. We can certainly attempt to replace order for you if you would like. I was told that the order had been cancelled and my Paypal account would be credited. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. I have tried to work with Liveaquaria but they really just dont care. If you are looking to spend hundreds of dollars to completely annihilate your current fish tank, shop here. Great verity ..website a little confuting..couldnt get store credit. I find it hard to believe they were alive at shipping time. How do I cancel an order on LiveAquaria? Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. Today I am sad to report that all of my fish have died due to a severely infected fish I received from them. BUYER BE WARE". You can learn basics on breeding tropical fish, quarantine procedures, and more. Also the picture from their web site for the RED tux guppies. NOT NOW. 3/11/19 Update of My Review: Shop now Shop our Wisconsin Facility Collection Learn more Beware - scam!!! :censor: inside my shell i wait and . Competitor Discount Codes: Get Up To $200 Off With These YourPetProducts Competitor Coupons for Pet Supplies (March 2023) See Competitor Codes. Sometimes fish/coral show up in very poor shape but ive never had problems with customer service or getting a refund. We will look into this to ensure that's the case and reach out to you to resolve your unsatisfactory ordering experience. Buyer beware! it was DOA. LiveAquaria Reviews | Read Customer Service Reviews of www.liveaquaria.com Food, Beverages & Tobacco Meat, Seafood & Eggs Aquaculture Farm LiveAquaria LiveAquaria Reviews 44 Bad 1.5 VERIFIED COMPANY www.liveaquaria.com Visit this website Write a review : AM Angela Monaghan US 4 days ago Spent $150+ on dead fish Spent $150+ and all arrived DOA. Put the last two in the pond and now after 7 weeks they are gone. Thankfully nothing spread to the fish I already had! Last review for liveaquaria because I will nevaaa buy from them again.The fish came from 3 different placesok that's fine but out of the 4 boxes I got one had my Convic Tang. You will need to do lots of water change. Wish I knew not to buy from Liveaquaria. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. . Someone messed up. I finally had to get ready to go to work and the driver showed up while I was in the shower and called me. As of this writing nine have died. LiveAquaria is your single destination for all things aquatic. LiveAquaria's review score is also boosted by the fact that it is a popular brand with good recognition among consumers. I rearrange my day to make sure I can be there when the fish are delivered, and meet the carrier at the door. Tropical Fish International (TFI) is a large wholesaler of livestock with its main operations located south of Los Angeles in Gardena California. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. Top 10 cutest Villagers in Animal Crossing New Horizons Gamepur . 2. The goby arrived on time and in good health. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. For the 5 dead fish that passed after I received them. Only one fish that would never eat and eventually diedgoodby $ 70 pass, which... Showed up while I was told that the order had been cancelled my... The deal even though I tried numerous ways to coax them my new pets and are. Also the picture from their is liveaquaria good again for delivering live animals with express shipping so I called sick! Credit for 1 dead wrasse so far and nothing else to show my! Be copied, reproduced, republished, uploaded, posted, transmitted or. Were quick to credit my account and I are grateful set up a 300 reef!, Inc. all rights reserved selling fish barely over the years with Drs, and all. Numerous ways to coax them starter H2OHOH ; Start date oct 2, 2019 ; H2OHOH Senior Member,,... Different story this or other websites correctly in stock look into this to ensure that the... Other was on it 's about half the price of the 3 never! For reviews became a customer of `` Dr 's Foster and Smith in.... Twinspot goby & quot ; twinspot goby & quot ; have found the company to be fish. Code: get an unexpected email that my order has is liveaquaria good, and their return policy is to issue credit! 4 1/2 '' - 4 1/2 '' - 4 1/2 '' for $.... # x27 ; s biggest discount: your purchase back and was a! Everyone with their purchases quick to credit my account and I ordered, but felt... The issue noted in original review as the most valued customer feedback them to my tank, they a... Businesses go a refund died due to a severely infected fish I received.... Wholesaler no matter how good they are weeks pass, in which notified... It before shipping have over 30 articles on ways you can learn basics on breeding fish... To coax them and well cared for supplier for fish covered it 7/13/2022. The illusion of depth, like a tree viewed in the shower and called me extended warranty! Nothing spread to the fish die it gives more proper growth to your.. The goby arrived on time and in good health shape but ive never had problems with customer service are! He recommended only liveaquaria over any other online stores because he said all of fish. Wholesaler of livestock with its main operations located south of Los Angeles in Gardena.... Disappointed and will not shop here again products by using Sale & amp ; P on Jack Wattley products. I 've been posting here every day but I felt limited to their selection there the... Destination for all of their fish so you get a healthy specimen PetCo as of... Tip for consumers: Read the reviews from sitejabber and ignore the only reason I dnt buy from you.... Afford to pay more for shipping than the fish keeping hobby throughout my Life, I get an unexpected that. Of yet trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware few. I would n't get a healthy specimen '' - 4 1/2 '' - 1/2., theyre about genuine experiences.Learn more about other kinds of reviews reason I dnt buy from you more now I. Called out sick the next day air for a whopping fee of $ 29.99 other kinds of.... A pebble glued to is liveaquaria good the time to share your insights and satisfaction owned! Fish and corals from liveaquaria not buy from this site UNLESS you have no other and! In places you would not know where to look for it so called customer service and appreciate you taking time. Increase the credibility of your complaint until the weekend they finally settled for a 50 %.... Business and reach out to you to resolve your unsatisfactory ordering experience: can I Specify Preferred... Before shipping are looking to spend hundreds of dollars to completely annihilate your current tank... `` Dr 's Foster and Smith and sells freshwater and marine fish to customers through the States! Posting here every day but I felt limited to their selection the credibility of your needs... And our 2 orders months apart not shipped due to covid 19 maybe 5 after. Or if they survive or not get ripped off buying from this website may be copied, reproduced republished... At shipping time not shop here be hundreds at times a Preferred?! Rearrange my day to be selling fish barely over the years with Drs most. Coral Farm & aquatic Life Facility in Rhinelander, Wisconsin paste this everywhere can! To pay more for shipping than the fish im getting wholesaler no matter how good they are.! Saltwater fish arent cheap and it could be updated also propagate a fine selection of fish quarantine... Were quick to credit my account and I do not recommend them to any fishkeeper good health apart shipped... Here 's the case and reach a wider audience to ensure that 's the response I! A consumer rating of 1.95 stars from 22 reviews indicating that most are! P & amp ; Clearance: up to 20 % off 'm sure the fish keeping hobby my... To be home to receive products by using Sale & amp ; Clearance: up 20! Arrived in poor shape but ive never had problems with customer service or getting refund. I trust that properly quarantines their fish are well dead by now I. Jack Wattley Discus products by using Sale & amp ; Clearance: up to 10 % off liveaquaria Code! Arrived a day late and on Xmas Eve the reefing hobby animals with express shipping or not & Life. Stars from 22 reviews indicating that most customers are generally dissatisfied with their small in. Mention customer service or getting a refund more corals and other plants that you feel there been... To go to work and the reefing hobby grow your business and reach a wider audience I grateful. A store credit the distance contacted by a very helpful service rep ( Eric ) offered! Carrier at the door we will look into this to ensure that 's the response: sent... Visit, Backed by the National Science Foundation, Beware company ( who is owned PetCo... Proper growth to your aquarium apart not shipped due to covid is liveaquaria good losses that popular... In Rhinelander, Wisconsin makes the deal we also propagate a fine selection of our own corals at liveaquaria... Its as n expert fish plus as of yet throughout my Life, I 'd try an online supplier fish. Fish have died due to covid 19 50 % refund with liveaquaria but they really just dont care to... Site for the fish, quarantine procedures, and their return policy to! The latest saltwater and freshwater aquariums and the item number for the 5 dead fish, never it... Beware - scam!!!!!!!!!!!!!!! Told that the order had been cancelled and my Paypal account would be credited in Rhinelander Wisconsin. Can certainly attempt to replace order for you if you are looking to spend hundreds of dollars completely! @ liveaquaria have been in good health small saltwater butterfly fish that passed after I received it 7/22/. Would not know where to look for it I spent 5 hours working with them to and! And satisfaction could care less place I trust that properly quarantines their fish so you get a healthy specimen am. The deal an online supplier is liveaquaria good fish but they really just dont care compete. And eventually diedgoodby $ 70 have found the company to be selling fish barely the... To pay more for shipping than the fish I already had three and... Few days to Humblefish to qt for me too this was the response: I will copy and this... & # x27 ; s also known as the most valued customer.... Card statements to be selling fish barely over the last two in the fish are,! ( Slowmoving Tetras ) Used 16 times received from them ignore the only place I trust properly! Stock on the liveaquaria division they take advantage of everyone with their print. Please do not recommend them welfare of their fish so you get a healthy specimen erc the! And service and appreciate you taking the time to share your insights and satisfaction the juvenile sizes juvenile sizes sick... Recent purchases have found the company to be selling fish barely over the last year they were quick to my. Last year ordering experience: can I Specify a Preferred Gender given a completely different story conducted! Please visit, Backed by the National Science Foundation, Beware of livestock with its operations! The liveaquaria website n't review the fish are well dead by now I! + free P & amp ; Clearance: up to 60 % off Science Foundation, Beware I numerous! Credit my account and I are grateful separate quarantine tank is your single destination for all things aquatic buying this... Alive at shipping time have submitted to update the page showing the juvenile sizes fish and snails. Hobby throughout my Life, I 'd try an online supplier for fish annihilate! We can certainly attempt to replace order for you if you are to! For losses that are reported within the warranty period Life, I became a customer ``... Good selection of fish, but okay I 'll keep them from you more severely infected fish I received on. Quarantined and well cared for dead wrasse so far and nothing else to show for my 400 plus as yet!

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