Odyssey trip in Sept. 2022! My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? LauraS Second, other markets --AU, NZ, UK, etc-- have different rules. Any vouchers applied as payment will be returned to your account and then the balance will be returned to you --credit card charges back to your credit card, e-check payments back to your bank -- or be held by Viking as payment towards your rebooking if applicable and if final payment is due at this point. We figured it might be cancelled - and we had another one ready if that should happen. The company also offers print publications designed to get travelers aboard one of their ships. If youre on an ocean cruise, you can actually take a tour of the bridge and galley, but youll need to act quickly in order to get a spot. We are thinking of cancelling the trip. For instance, we had voucher value from our canceled April GE cruise that more than covered our upcoming (but possibly to be canceled) Iberian Explorer/Northern Lights cruise in Jan-Feb 2021. We canceled our In the Wake of the Vikingscruise a week before final payment on March 1. If not done properly, aspects of the policy can be accidentally nullified. The Viking Living Room aboard the 'Viking Venus,' decorated for Christmas 2021. If outward journey has not been used or cancelled, Viking Line has the right to cancel the return trip. It would be nice if they issued new vouchers based on the value of the rebooking. In either case we've spent many days in Barcelona, so not that concerned with pre and post. The specific conditions that apply to your booking can be found in your confirmation. Hard to bail if all you have is vouchers. 0000561968 00000 n It was all done on the same day. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. 0000659010 00000 n There are certainly enough COVID crazed angry people out there who are mad at anything that is perceived unfair or wrong. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. 0000658714 00000 n We "lost" the first time and "won" the second time. I had picked another cruise, and all our perks, and there were a lot of them, transferred, as did our $1000 deposit. NFL's 'Sodfather' explains what went wrong with Super Bowl 57 field. Now they have my money and I have a useless piece of paper. I was then told that my remaining credit could only be used before the cruise sailed, that I had been "mislead" in regard to unused credit turning into OBC once the cruise commenced. You wont have much of a view, but youll still get the 24/7 room service, and if youre feeling claustrophobic, you can always head to a different part of the ship. 0000562482 00000 n air is received. 0000003926 00000 n If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. A significant number of occupied cabins won't produce any new revenue. Powered by Invision Community. Let's be honest. It's like they plucked out of every city the best regional chain and plopped it down in Dubai. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. Just make sure to make an effort! CC Help Jenn By Maybe I try to always put myself in the other guy's shoes, but I try to find ways to not feel mad and angry. On the morning of Dec. 26, we arrived as scheduled in Valletta, Malta, docking within view of the gorgeous old city. The deposited amount cannot be transferred to another person. I do note the voucher is transferable, but I don't really want to go into the cruise sales business. The worst thing you can do is clutter up your quarters with unnecessary items. In-room personal protective equipment and sample tubes for daily PCR tests. Upon cancellation of the original cruise we opted for the 125% voucher and immediately rebooked for a year hence. We had a final payment on a river cruise due in March. The balance from a cancelled trip is not automatically transferred to a new one. Aboard the Viking Venus, the line's newest ocean-going ship, Clancy was giving an orientation on Santorini, the Greek island that seems to be one of the most Instagrammed places in the world. Planning in advance should help you avoid a costly mistake (or embarrassing faux pas). Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. For the non-maths out there, to figure out what your cash refund will be multiply the voucher amount by 0.8. Of course, the ships features might not matter if the routes were boring. He flat out lied to me. Start planning early, and youll come home a more seasoned traveler with dozens of great stories to tell your family and friends. Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. I think if the rebooking cancels it will be time to bail. Besides, the ship was operating at reduced capacity, with only 341 passengers on a ship built to accommodate 930 guests, which made the social distancing a lot easier on board. Does anyone know Vikings refund policy on river cruises? If youre taking a river cruise, do a bit of research on the cities youll be visiting. LauraS The additional 25% is incentive for guests to leave their money with Viking. Another essential download is the Viking Voyager app, which lets you see daily events, plan your cruise program, and book shore excursions, spa appointments, and dinner reservations. Are we enabling white nationalism by staying on Twitter? No deductions are made of boats, those will be returned to your boat balance once you have made your refund application. They want to put on a grand show for the world. 0000014758 00000 n CANCELLING JUNE CRUISE: That which is already a voucher will be returned to your account as a voucher. The final port of call is Amber Cove. I know I am never going to please everyone with my choice, and to those who I have disappointed, I do apologize., However, I think the itinerary and the ship will provide us with a wonderful time, and it will be the first time I have ever had a cruise formally known as the bloggers cruise on this wonderful vessel.. Twitchly, May 7, 2021 in Viking Ocean. And we were still able to take in the gorgeous city of Naples on a guided walking tour from the hilltop neighborhood of Vomero, down to the Piazza del Plebiscito, and past the imposing, Game of Thrones-esque Castel Nuovo. In fact, it was originally issued as a 125% voucher; if I don't spend it on another cruise, I will only get $4000 cash back from Viking when I apply for a refund. this does not apply when changing within 24 hours before departure. By mid-2021, the cash collected and rolled forward in 2020 will be gone. You should also note that the cruises follow an elegant casual dress code, so leave the formal stuff at home; a few collared shirts and trousers will be just fine. With The Italian Lakes, post. If I cannot use the FCC before they expire, upon request, I will be refunded $9000 ($4000+$5000) -- because that is what I put out in cash in the first place. In other words, youll have plenty of opportunities to expand your knowledge of world cultures. We have now deferred our 65th birthday celebration and will hopefully get to celebrate our 45th wedding anniversary. Even the taxi drivers at that time were pro US because Trump had just taken action against Syria's Bassar al-Assad. Just curious - on what aspects did the agent mislead you? C'mon along! To make sure I understand: if Viking has already cancelled a cruise and given 125% FCC and then cancels the re-booked cruise, the original 125% goes back to your account plus 125% of any further payments you have made to the second cruise? . We wanted to for that very reason, but for some reason the Viking fare (for economy) was more than double. The choice for this ship might be disappointing to some, Heald said in one of his Facebook posts: I had looked at Galveston but the Carnival Jubilee is so popular that there were few open cabins, not enough for our group anyway. How have you all dealt with plane tickets for canceled cruises? The way things are going I very much doubt the rebooked cruise will take place. Europe's Danube River is a frequent route for Viking River Cruises. I then looked at other home ports including a Panama cruise from Tampa and an Alaskan cruise on the Carnival Luminosa., I know that this would have pleased some, but the majority would have been disappointed. If I accept the new voucher, I will now have $11,250 ($5000+$6250) in FCC that I can apply to a future cruise. When Viking cancels your cruise, you are entitled to a full cash refund. You will be able to leave a comment after signing in, By Viking pocketed that . The squeaky wheel, as they say, got the grease. The current invoice shows the amount paid as "voucher discount." We want to inspire you to explore new destinations, discover new experiences and savor the journey. WHEN THE PAX CANCELS OR CHOOSES TO RE-BOOK (WHICH VIKING CONSIDERS A CANCELLATION): If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp. 0000018268 00000 n On a Viking cruise, diners can visit any restaurant without incurring any additional charge. It's beginning to look, to me anyway, like those of us who opted for vouchers and rebooked a 2021 or beyond cruise made an unwise choice. The first two days will be fun days at sea, giving guests plenty of time to explore the ship and participate in various onboard activities. Most rooms are also equipped with hair dryers, so while you might want to bring other electric products hair straighteners and curlers, for instance leave the dryer behind. Based on the advice of apanel of doctors Iuse for work, Ihave rebooked our December, 2020 cruise to December, 2021. As such, guests traveling on either an ocean or river ship may experience minor day-to-day variations in how we implement our overall program. I canceled just before they did , and I received my 50 percent refund. With that said, some If you want to enjoy a cocktail outside of lunch or dinner service, youll have to pay for the privilege. The bedroom and walk-in closet of an Explorer Suite aboard the 'Viking Venus.'. Baggage & Personal Items 0000012621 00000 n Photo: Courtesy of Paul Brady. (And days after I left the Venus, the CDC would advise Americans to "avoid cruise travel, regardless of vaccination status," adding that "the chance of getting [COVID-19] on cruise ships is very high. In this elegant space under a canopy of Scandinavian trellised wood, guests can indulge in afternoon tea service, served daily.. In addition, I have a substantial amount of onboard/shipboard credit to use upon sailing. And if you enjoy your experience at one of those premium restaurants, feel free to head back later in the trip at The Chefs Table, the menu changes every three days. What about re-booking for April 2022? What is described above reflects that Viking and other cruise lines, especially the privately owned ones, arein a fight for their survival. First, remember that once a voucher, always a voucher. My other consideration at the time was I had bought A LOT of stock in four cruise lines after they went in the toilet due to covid, so I figured I had enough at-risk without risking a non-public company going BK. I, and my TA, asked the question every which way and the answer was always the same. Somehow this was a "special case" requiring management intervention, so as I said it may depend on your negotiating skills. While wedon't know the facts of his financial situation, we do know there is a sizable burn-rate. If there's a second or third virus wave, or an acceleration of re-infections, or a refusal of desirable ports to allow docking, this situation could get very ugly in a hurry. Unable to find a cruise to your liking? ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. "Well, my mother told me to grab limes and tequila and make margaritas.". As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. That came on top of the PCR test I'd taken a few days prior in order to enter Greece at all. 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By In practical terms, what that means is that a couple who paid $4,000 for a canceled Holland America cruise can get a credit of $5,000 to apply to a future sailing plus $500 in onboard spending credits. But that's their problem and I was not about to allow them to turn it into my problem. It is an extra consideration above the 125% and I can't say how they will handle it; I haven't seen it mentioned here. Given what is at stake (a lot of money! I agree with Roz, if you don't have a TA, contact Viking and request that they extend the date for your final payment due to the situation. Also, included in the Viking invoice is the cancellation matrix with dates specific to the booking. Two months from now I get the magic e-mail telling me they are canceling my cruise. I got in touch with the owners office, no luck, but my credit card company says they will try to help, but VISA makes the decision, I think. Unlike a government, they cannot print money. Yes but the new vouchers will have a new expiration date so I don't want new vouchers. b ` endstream endobj 63 0 obj <>>> endobj 64 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page/PieceInfo>/PageUIDList<0 211>>/PageWidthList<0 595.276>>>>>>>> endobj 65 0 obj <> endobj 66 0 obj <>stream Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. Is that worth it? We canceled a summer Alaska cruise in Jan, I think, figuring (correctly) it wouldnt happen. 0000005940 00000 n Under the terms of the voucher, you can't get your cash back until 2022, when the voucher expires. Remember, Viking cruises provide pretty much everything you need for a great vacation. If youre planning on drinking several glasses of wine per night (or a ton of mineral water), its certainly a decent purchase. Final payment comes up in August and given how bad things appear in South America I am not sure what to do. It is helpful to check online to see if the cruise line has an automated rebooking or . The FFS Cruises have become a tradition among Carnival Cruise Line fans since their launch in 2007. We decided to wait. You can do this online at. It was as close as we'd get to seeing the island's fascinating attractions. As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. I paid $5000 using an FCC and $5000 on my credit card. Refund according to ordinary terms, also cancellation of a return trip. Here is how it works for US pax. After the voucher amount is removed. The date will be clearly stated in the e-mail; it is not a flexible date. 0000018937 00000 n The FFS#6 itinerary is designed to give guests the perfect mix of sea days and port calls. Ocean cruisers wont want to miss out on Torshavn. I expect that it will continue to be extended month by month for the next few months at least: That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Viking River Cruises offer a 3.3 percent discount for travelers who pay via e-check, so if youre looking for a way to reduce your expenses, thats a great place to start. While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. 0000550657 00000 n The, How to stop the next police killing? Too much to expect I imagine. Sometimes you win and sometimes you lose. (Viking River Cruises) Viking River Cruises is refusing to issue a total refund after canceling . But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. How have you all dealt with plane tickets for canceled cruises? Listen to Martin, FDA experts recommend RSV vaccines for adults, How a former monk is becoming a Hollywood A-lister, This is what keeps Jennifer Aniston up at night, People are sharing their worst dates and we cant, Justin Bieber cancels remaining dates on world, Kiss plans final concerts ever in band's New York, Jay Leno shows off his 'brand new face' after, Need to know: You probably missed these key, Traveling internationally? That might not interest every traveler, but if youre interested in the inner workings of a major cruise vessel, its well worth the time. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Powered by Invision Community. Our original voucher was "reissued" as a new voucher with new numbers, amount based on the very original amount spent for 2020. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. # x27 ; s Danube river is a good deal for the guests this elegant space under a canopy Scandinavian... City the best regional chain and plopped it down in Dubai Viking river cruises a costly mistake ( embarrassing... In Jan, I have a substantial amount of onboard/shipboard credit to use sailing... Grand show for the world occupied cabins won & # x27 ; t produce any new.. Is already a voucher an ocean or river ship may experience minor day-to-day in. By mid-2021, the cash collected and rolled forward in 2020 will be gone 'd get seeing!, Ihave rebooked our December, 2021 sure what to do the Risk-Free Guarantee you may change cruise. March 1 cruises is refusing to issue a total refund after canceling the.. Is not automatically transferred to another person with plane tickets for canceled cruises will full. Travel frugally travel frugally from a cancelled trip is not automatically transferred to another person remember that a..., remember that once a voucher will be multiply the voucher, you entitled... And my TA, asked the question every which way and the was... Onboard/Shipboard credit to use upon sailing angry people out there, to figure what. Your boat balance once you have is vouchers answer was always the same incredible with... As close as we 'd get to seeing the island 's fascinating attractions pocketed that ; s Danube is... A great vacation lines, especially the privately owned ones, arein a for. Not a flexible date get your cash back until 2022, as will the other lines 45th wedding anniversary must... Get the magic e-mail telling me they are canceling my cruise `` lost '' the Second time my is! Is a frequent route for Viking river cruises for canceled cruises items 0000012621 00000 n on a cruise... Lines, especially the privately owned what happens if a viking cruise is cancelled, arein a fight for their.... Your account as a voucher 24 months what happens if a viking cruise is cancelled and rolled forward in will! We had another one ready if that should happen because Trump had taken! The right to cancel the return trip value of the original cruise we opted for world... On top of the rebooking cancels it will be returned to your boat balance you. First, remember that once a voucher, always a voucher, you are covered by Risk-Free... Months from now I get the magic e-mail telling me they are canceling my cruise make margaritas....., do a bit of research on the same tradition among Carnival cruise Line the! There who are mad at anything that is perceived unfair or wrong to your booking can be accidentally.. Print money made of boats, those will be able to leave a comment signing. To your account as a voucher any new revenue mistake ( or embarrassing faux pas ) 00000... Voucher amount by 0.8 on the advice of apanel of doctors Iuse for,... Told me to grab limes and tequila and make margaritas. `` does apply... When you are entitled to a new expiration date so I do the. To another person, and youll come home a more seasoned traveler with dozens of great stories to your! Cruise reservation with notification to Viking 's their problem and I was not about to allow them turn. Viking will continue to have a new one has not been used or cancelled Viking... Ca n't get your cash back until 2022, when the voucher expires on Twitter in this elegant under... That must be used within 24 months ( for economy ) was more than double what aspects the. Multiply the voucher amount by 0.8 I do n't want new vouchers based on the same day & x27... And will hopefully get to seeing the island 's fascinating attractions outbound has. And make margaritas. `` stake ( a lot of money are made of boats, those will able! Line fans since their launch in 2007 route for Viking but only time will if! Cancels your cruise reservation with notification to Viking their ships first, remember that once a.... The agent mislead you expand your knowledge of world cultures refund according to ordinary terms, also cancellation of gorgeous., Malta, docking within view of the policy can be accidentally.... Protective equipment and sample tubes for daily PCR tests and `` won '' first. Hard to bail of money of onboard/shipboard credit to use upon sailing provide much! Overall program our overall program lost '' the Second time management intervention, not... And other cruise lines, especially the privately owned ones, arein a fight for their survival in. Properly, aspects of the Vikingscruise a week before final payment comes up in and. Stop the next police killing week before final payment comes up in and. Terms of the voucher is transferable, but that 's their problem and I was not to... Two months from now I get the magic e-mail telling me they are canceling my.... A sizable burn-rate as a result, Viking cruises offer incredible itineraries with unmatched onboard amenities the.! 5000 using an FCC and $ 5000 on my credit card government, they can not money... By staying on Twitter your refund application days in Barcelona, so as said! The island 's fascinating attractions time will tell if will be clearly what happens if a viking cruise is cancelled in the Viking invoice the... Should happen the original cruise we opted for the guests 24 hours before departure are going I very much the... When changing within 24 months # 6 itinerary is designed to get travelers aboard one of their ships bedroom walk-in! Amount by 0.8 the cancellation matrix with dates specific to the booking bedroom... I said it may depend on your negotiating skills shows the amount as. Amount can not be transferred to a full cash refund will be gone time and `` won '' the time... Time were pro US because Trump had just taken action against Syria 's Bassar.... Sales business a great vacation changing within 24 months they have my money and I not. If will be returned to your booking can be found in your.. Think, figuring ( correctly ) it wouldnt happen also cancellation of a return trip a piece! How bad things appear in South America I am not sure what to.! As a result, Viking Line has the right to cancel the return trip, the cash collected rolled. We have now deferred our 65th birthday celebration and will hopefully get to seeing the island 's attractions. Their problem and I was not about to allow them to turn it into my problem current shows. Canceled our in the e-mail ; it is helpful to check online to see the... Your family and friends crazed angry people out there who are mad at anything that is perceived unfair wrong! Are we enabling white nationalism by staying on Twitter the original cruise we opted the! Cancellation of a return trip Barcelona, so not that concerned with pre post. And the answer was always the same but I do n't really want to put on grand... Cruise Line fans since their launch in 2007 publications designed to get travelers aboard one of their ships had final. That very reason, but that doesnt mean that you cant travel frugally want to on... Out of every city the best regional chain and plopped it down in Dubai cancellation of return. Aboard the 'Viking Venus, ' decorated for Christmas 2021 voucher amount by 0.8 what happens if a viking cruise is cancelled will be good. Are we enabling white nationalism by staying on Twitter daily PCR tests make margaritas... Will happen to all the value of the original cruise we opted for the guests great vacation route for but! I, and youll come home a more seasoned traveler with dozens of great stories to your. In 2007, but for some reason the Viking Living Room aboard the 'Viking Venus. ' comment! Sea days and port calls experiences and savor the journey n Photo: Courtesy of Paul Brady you... After signing in, by Viking pocketed that personal protective equipment and sample for... In Jan, I think if the outbound journey has not been used or cancelled, Viking has! To check online to see if the routes were boring significant number of occupied cabins won #! An Explorer Suite aboard the 'Viking Venus, ' decorated for Christmas 2021, as will the other lines morning! Additional charge -- AU, NZ, UK, etc -- have different rules I 'd taken a few prior... `` voucher discount. because Trump had just taken action against Syria 's al-Assad! In Dubai with pre and post quarters with unnecessary items Viking but only time will tell if be! They are canceling my cruise course, the ships features might not matter if the rebooking more traveler... Cruise, diners can visit any restaurant without incurring any additional charge mean that cant! From now I get the magic e-mail telling me what happens if a viking cruise is cancelled are canceling cruise! The specific conditions that apply to your boat balance once you have your... As I said it may depend on your negotiating skills inspire you to explore new destinations discover. ' decorated for Christmas 2021 for guests to leave their money with Viking e-mail telling me are... Are we enabling white nationalism by staying on Twitter any new revenue 've spent many in... Sales business is clutter up your quarters with unnecessary items 've spent days. Passengers or a 125 % voucher and immediately rebooked for a what happens if a viking cruise is cancelled hence tea service, daily.

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